PC can't boot. 4 short beep

[simple_n_eazi]

Hi
Need some expert help.
I have problem trying to boot my pc. It has 4 short beeps and nothing appears.
I have 2 pieces of ram. I tried to switch both and also tried using just either 1. All combination seem to have same 4 short beeps.
Any idea what is the main issue?
My motherboard is asrock b75m
Thank you.

 

[congster2]

Hi
Need some expert help.
I have problem trying to boot my pc. It has 4 short beeps and nothing appears.
I have 2 pieces of ram. I tried to switch both and also tried using just either 1. All combination seem to have same 4 short beeps.
Any idea what is the main issue?
My motherboard is asrock b75m
Thank you.

Why don't you read your mobo manual and see what 4 short beeps translate to under troubleshooting error codes?

 

[simple_n_eazi]

I have thrown away my manual. Tried to find online manual but didn't seem to have the beeping errors description.
Tried googling and it seems to be ram issue for Asrock. Thus, I tried switching around but no success. Wondering could it be both ram spoilt or motherboard faulty.

 

[Koenig168]

Memory error. Suggest you reset BIOS to default and test with both sticks again, one at a time.

 

[simple_n_eazi]

Memory error. Suggest you reset BIOS to default and test with both sticks again, one at a time

Tried doing that. Still have the same issue and beep sound

 

[congster2]

Tried doing that. Still have the same issue and beep sound

Did you try different slots? Could be the ram, could be the slots.

 

[soltrdc]

Online AsRock FAQ says 4 short beeps = system timing error. one reason could be RAM faulty. Maybe can try replacing CMOS battery also.

 

[simple_n_eazi]

Thanks for the advice. I tried to change the ram one by one and in different slot.
I managed to boot up my pc now with 1 piece of ram but things get a bit complex.

For easy referencing, I will label Ram slot A and B. Then I label the Ram as 1 and 2.

1) When I tried to use Ram 1 for slot A and B, only slot A works. For slot B, the error beeping becomes 3 long beeps which I think is no ram detected.
2) When I tried to use Ram 2 for slot A and B, both does not work. Slot A gives the original 4 short beeps. Slot B gives the same 3 long beeps as Ram 1.
3) When I put both rams in, the error beeping is 4 short beeps.

Please advise if I have multiple faulty items in my pc?
Thank you

 

[soltrdc]

Ram 2 is faulty, all other components are fine. Most if not all mobos have a "priority" ram slot. Assuming you have a A_0/B_0 and A_1/B_1 config (4 slots), prob only A_0 will work with 1 stick of RAM. Check your mobo manual for the supported config.

 

[simple_n_eazi]

Ram 2 is faulty, all other components are fine. Most if not all mobos have a "priority" ram slot. Assuming you have a A_0/B_0 and A_1/B_1 config (4 slots), prob only A_0 will work with 1 stick of RAM. Check your mobo manual for the supported config.

Is there anyway I can still send for RMA? My ram is Crucial Ballistix Sport 1600Mhz (8GB)
I can't seem to locate the invoice and can't remember where I bought it.

 

[yusoffb01]

buy new motherboard

 

[soltrdc]

Is there anyway I can still send for RMA? My ram is Crucial Ballistix Sport 1600Mhz (8GB)
I can't seem to locate the invoice and can't remember where I bought it.

Try contacting Crucial. No guarantees but no harm trying.

 

[simple_n_eazi]

Try contacting Crucial. No guarantees but no harm trying.

Is there a local site for it? I tried to google and only found the US website.

 

[simple_n_eazi]

buy new motherboard

Should I buy a motherboard that fits my existing CPU (LGA1155) or better to just get new motherboard + cpu. Hope to retain my graphic card which was changed recently, existing hard drives and accessories. Also considering to get Aftershock CPU tower and fit those old parts in (less hassle to install board n my own). Not sure what will be the better option.

 

[soltrdc]

Just try here https://www.micron.com/forms/technical-support-contact

There is Micron office and factory in SG, so there is chance can RMA. Crucial RAM is product lifetime warranty, so time shouldn't be a factor. But as mentioned, no guarantees especially as you've lost the proof of purchase.

 

[soltrdc]

Should I buy a motherboard that fits my existing CPU (LGA1155) or better to just get new motherboard + cpu. Hope to retain my graphic card which was changed recently, existing hard drives and accessories. Also considering to get Aftershock CPU tower and fit those old parts in (less hassle to install board n my own). Not sure what will be the better option.

I don't know if you will be able to find such an old mobo today. Even if you can, it will probably be old leftover stock from before and support has ended. For approx. $400 - $500 you can get a current 11th Gen Intel core i5 CPU + 500 series (B560 or H510) mobo.

 

[yusoffb01]

Should I buy a motherboard that fits my existing CPU (LGA1155) or better to just get new motherboard + cpu. Hope to retain my graphic card which was changed recently, existing hard drives and accessories. Also considering to get Aftershock CPU tower and fit those old parts in (less hassle to install board n my own). Not sure what will be the better option.

1155 is dead and use too much electricity. even a 15w quadcore ryzen is faster

 

[purpleberry]

I have RMAed my Kingstom RAMS with no receipt previously. They just tested and issued a new one.

 

[Ysatis]

i also had the same problem recently. faulty ram (crucial ballistix tactical tracer 1866). changed everything only keeping my ssds as backup and using back my old power supply (superflower leadex platinum 1000w).

 

[simple_n_eazi]

Managed to contact crucial and they willing to do a swap for me.
However, they need me to ship the item to US.
What is the recommended way to ship that?