Personal Cloud hard disk no response

[kimura]

Hi,

I have a Seagate Personal Cloud 4TB and when switched on, the white LED light keeps blinking and desktop can't connect to the cloud. Sometimes there wasn't any white LED at all when turned on.

I took the HDD out and plug it to the desktop to see if it can be detected but failed.

1) Is there any way to salvage the HDD or do a data receovery on that?

2) What is your recommendation for a suitable replacement to Seagate Personal Cloud since this model is discontinued?

Appreciate your kind advice plse.

 

[TanKianW]

Hi,

I have a Seagate Personal Cloud 4TB and when switched on, the white LED light keeps blinking and desktop can't connect to the cloud. Sometimes there wasn't any white LED at all when turned on.

I took the HDD out and plug it to the desktop to see if it can be detected but failed.

1) Is there any way to salvage the HDD or do a data receovery on that?

2) What is your recommendation for a suitable replacement to Seagate Personal Cloud since this model is discontinued?

Appreciate your kind advice plse.

1) It is not going to be cheap. Maybe can go back to Seagate?

2) I will go with an off-the-shelf NAS. If data is important, go with a NAS on mirror. A two-disks solution suits your needs.

 

[Euqorab]

Hi,

I have a Seagate Personal Cloud 4TB and when switched on, the white LED light keeps blinking and desktop can't connect to the cloud. Sometimes there wasn't any white LED at all when turned on.

I took the HDD out and plug it to the desktop to see if it can be detected but failed.

1) Is there any way to salvage the HDD or do a data receovery on that?

2) What is your recommendation for a suitable replacement to Seagate Personal Cloud since this model is discontinued?

Appreciate your kind advice plse.

1) you tried any recovery software?
2) go for raid 1 redundancy nas is gd like what tkw suggest

 

[kimura]

1) you tried any recovery software?
2) go for raid 1 redundancy nas is gd like what tkw suggest

1) What recovery software do you recommend? I don’t find any free version on the web. I read somewhere to use an external HDD casing and try.
2) Would WD My Cloud be a good consideration?

 

[cscs3]

1) It is not going to be cheap. Maybe can go back to Seagate?

2) I will go with an off-the-shelf NAS. If data is important, go with a NAS on mirror. A two-disks solution suits your needs.

Have you ever tried to move the same set of disks to another same model NAS and it works? Some told me this is not possible due to hardware signature written on the disks.

I am thinking what if the NAS electronics failed.

 

[TanKianW]

Have you ever tried to move the same set of disks to another same model NAS and it works? Some told me this is not possible due to hardware signature written on the disks.

I am thinking what if the NAS electronics failed.

For OTS NASes, if using different file system (worse, with encryption), you likely need to get back the same NAS brand. Some file systems are exclusive to some NASes.

Personally I always got it to work on FreeNAS/TrueNAS mainly coz I can easily boot it up with most PC hardware. I had a bunch of important data which I had carried/migrated over from one TrueNAS to another for 10+ years.

If you are concern of hardware failures, which you should, and willing to face the learning curve, I recommend TrueNAS Core (ZFS):
https://forums.hardwarezone.com.sg/threads/starting-truenas-core-for-new-users.6480129/

 

[kimura]

If I unplug the hdd from the cloud and placed it in the desktop, and the desktop is not possible to detect, is it because there is something configured in the HDD that cannot be used in desktop. Or it’s truly HDD failure?

 

[cscs3]

Ag

For OTS NASes, if using different file system (worse, with encryption), you likely need to get back the same NAS brand. Some file systems are exclusive to some NASes.

Personally I always got it to work on FreeNAS/TrueNAS mainly coz I can easily boot it up with most PC hardware. I had a bunch of important data which I had carried/migrated over from one TrueNAS to another for 10+ years.

If you are concern of hardware failures, which you should, and willing to face the learning curve, I recommend TrueNAS Core (ZFS):
https://forums.hardwarezone.com.sg/threads/starting-truenas-core-for-new-users.6480129/

Agreed with you, freeNAS is best solution.

 

[jtjt00]

If I unplug the hdd from the cloud and placed it in the desktop, and the desktop is not possible to detect, is it because there is something configured in the HDD that cannot be used in desktop. Or it’s truly HDD failure?

Is your desktop PC able to detect the HDD in the BIOS? If not, go for data recovery service.

 

[jtjt00]

Data Recovery Services
http://www.accplus.com.sg
http://www.adrc.com.sg
http://www.datasavers.com.sg

 

[shock]

I have something like western cloud disk many years back. I use Ubuntu to read the disk. Manage to copy out the data. After that I never touch this kind of cloud disk anymore.

 

[kimura]

So I replace it with a new hdd to the cloud or better get a new NAS? Not sure if the hdd needs configuration or OS installed in it for the cloud to work.

 

[cscs3]

I have something like western cloud disk many years back. I use Ubuntu to read the disk. Manage to copy out the data. After that I never touch this kind of cloud disk anymore.

You are right. This also means security bridge. Someone may be able to read your data by just transferring the disk from 1 box to another. So the physical lock may be required!