Old thread, but I totally do not recommend Finexis!
Horrible customer service, hotline number is just to acknowledge your call, can't answer any questions, giggle and say they'll get someone to respond to you.
"managers" are very young and not professional
Their email replies are very vague, and from a general email, so you can't trace back nor hold someone responsible.
beware if Finexis 'manager' is by the name of Benjamin. i don't even have his full name, because he "had to" talk to me, but emailing is another department's job