Back about 2 mths ago, I bought an item from deal.com and waited more than a month for item till the extend whereby I called in for cancellation of product.
The call centre officer mentioned Tt she will process the cancellation for me but about 3-4 weeks later, the product arrived.
I called in for refund and approve but, They expect me to bring down the item personally for refund!
I screwed the assistance manager off for the fact Tt I already called in n request for cancellation but seems like the staff did not process it accordingly.
The assistance manager asked me for staff name n who on earth remember to ask when I never expect this to happen...
Argh..,
Any suggestion whereby I can bring this matter up?
I'm simply piss off for the service that they should at least send someone down and collect it since I already made the effort to call in for cancellation...
The call centre officer mentioned Tt she will process the cancellation for me but about 3-4 weeks later, the product arrived.
I called in for refund and approve but, They expect me to bring down the item personally for refund!
I screwed the assistance manager off for the fact Tt I already called in n request for cancellation but seems like the staff did not process it accordingly.
The assistance manager asked me for staff name n who on earth remember to ask when I never expect this to happen...
Argh..,
Any suggestion whereby I can bring this matter up?
I'm simply piss off for the service that they should at least send someone down and collect it since I already made the effort to call in for cancellation...
