Poor reception on Galaxy Note 4 with singtel

[phayze]

I having 1-2bar everywhere for singtel on galaxy note 4.
Occasionally, the data will be disconnect and in the setting status, it will shows as connecting. Switching flight mode or disable data doesnt bring back.

I need to restart the phone to get back the data connection.

Anyone having this problem?

 

[renfred89]

I having 1-2bar everywhere for singtel on galaxy note 4.
Occasionally, the data will be disconnect and in the setting status, it will shows as connecting. Switching flight mode or disable data doesnt bring back.

I need to restart the phone to get back the data connection.

Anyone having this problem?

nope. singtel here too..

i suggest u try with another sim card..

 

[uniquely_ad]

and do you guys notice, if you make a phone call, your Data will drop from 4G+ to 4G then to 3G then to H?

 

[phayze]

Ya, singtel advise me to get a new sim card from them.

nope. singtel here too..

i suggest u try with another sim card..

 

[renfred89]

and do you guys notice, if you make a phone call, your Data will drop from 4G+ to 4G then to 3G then to H?

No leh.. mine will not drop..

 

[robolee]

No issue leh, somemore my sim card have not change for 6 years

 

[fishyy]

and do you guys notice, if you make a phone call, your Data will drop from 4G+ to 4G then to 3G then to H?

this one normal de.

Only telco with VoLTE will not drop, else every phone will drop to 3g signal when making calls, then back to 4g after call ended.

 

[seller4]

this one normal de.

Only telco with VoLTE will not drop, else every phone will drop to 3g signal when making calls, then back to 4g after call ended.

Yup, I using Singtel n have VoLTE enabled. It stay in 4G when making call.

 

[phayze]

A comparsion of singtel and starhub in open area at same location. I thought my phone got problem. At least i now know is singtel problem.

 

[NineNineNine]

All we can say is at THAT location Starhub better than Singtel. If you stand next to a Singtel base station maybe you will find the reverse is true.

 

[kleric]

I have the same problem of poor reception on note 4 with Singtel. Just changed to a new SIM card, problem persist..

 

[phayze]

I hope so. I always feel in term of reception, singtel is the best.

All we can say is at THAT location Starhub better than Singtel. If you stand next to a Singtel base station maybe you will find the reverse is true.

 

[phayze]

Almost everywhere also less than 2 bars?

I have the same problem of poor reception on note 4 with Singtel. Just changed to a new SIM card, problem persist..

 

[pm]

On my Note 4, I get 3G and H+. Have never got 4G. (Singtel)
The data network is on auto (LTE/WCDMA/GSM)

Do I need to change the SIM card or is there some other issue?
Can someone help?

Also on my previous Note 2 and 3, the Data Connection activation was swift.
In my new Note4, the handset takes almost a minute to get the 3G data connected!
Why?

 

[ahtea]

On my Note 4, I get 3G and H+. Have never got 4G. (Singtel)
The data network is on auto (LTE/WCDMA/GSM)

Do I need to change the SIM card or is there some other issue?
Can someone help?

Also on my previous Note 2 and 3, the Data Connection activation was swift.
In my new Note4, the handset takes almost a minute to get the 3G data connected!
Why?

4G/LTE doesn't require a new SIM card. It is a VAS. I presume you have the 4G VAS service enabled?

 

[swgj86]

On my Note 4, I get 3G and H+. Have never got 4G. (Singtel)
The data network is on auto (LTE/WCDMA/GSM)

Do I need to change the SIM card or is there some other issue?
Can someone help?

Also on my previous Note 2 and 3, the Data Connection activation was swift.
In my new Note4, the handset takes almost a minute to get the 3G data connected!
Why?

strange that some note 4 users faced these issues.

pm & kleric - where were you guys that the reception was bad? basement? underground train stations or ??

 

[tamahomy]

I having 1-2bar everywhere for singtel on galaxy note 4.
Occasionally, the data will be disconnect and in the setting status, it will shows as connecting. Switching flight mode or disable data doesnt bring back.

I need to restart the phone to get back the data connection.

Anyone having this problem?

I am using Note 4 and Singtel and have no such problems. Suggest that you get the SIM card checked out. Usually that is the root cause of connection issues. If after changing SIM card you still have issues, the next step is to sent to Samsung Care Center.

 

[phayze]

At first i thought my phone is faulty, But i tried using with starhub, reception is ok.

I am using Note 4 and Singtel and have no such problems. Suggest that you get the SIM card checked out. Usually that is the root cause of connection issues. If after changing SIM card you still have issues, the next step is to sent to Samsung Care Center.

 

[kleric]

Mine was at my office & regular hangout. Both places r fine on my iPhone 5S. And had changed the SIM card but problem persist. Bringing down to Samsung Svcs Ctr....

 

[kero89]

Regarding turning off and on data which will take long enough to negate back the connection, i asked in the main thread but seems that there is no one who is experiencing that.

On SingTel, turning off and on data will take around on average 37-41seconds to connect back. Not that is of any concern, but its pretty slow.

For those who have problems connecting to data, maybe just try resetting the APN inside settings.

For those with weak signal. Antennagate? SingTelSignalGate?