I have a free M1 1GB mData SIM card that comes with my M1 fiber subscription. I also have a Singtel prepaid Sim card.
Can this M1 Sim card be used to make calls , whatsapp etc
Can I port the number on my Singtel prepaid SIm number to the M1 1GB mData SIM card ? How much would it costs to do that?
Use WhatsApp is free, just deduct from your data bundle if you're using the data service, and no charges for usage on WiFi. This includes all Whatapp services like text, videos and even WhatsApp Voice Call.
However, normal GSM calls and SMS/MMS over M1's network are chargeable at prevailing rates, both incoming and outgoing calls. You better call in to M1 to confirm the pay per use charges for mData 1GB.
Also, M1 has lowered the amount of data to 500MB per month (SurfValue) for all new and recontracting customers of M1 Fibre from May 2017. It'll take effect once you recontract your M1 Fibre service next time, do take note of that.
Porting from SingTel Prepaid to M1 Mobile Broadband can be done.
Porting process:
- Bring your SingTel Prepaid SIM to M1 Shop and get $5 M1 Prepaid card. It's better for you to have all the SIM details, especially the ICCID, to minimise the risk of failure. Also, the subscriber must be the same, if not porting will fail.
- Request a $5 M Card instead of $15 M Card. Tell them it's for porting to Postpaid. (It'll be a random number before porting over.
- Porting will take place in the night, so it may take up to 3 working days for the full port over to take effect.
- Once porting is completed, you have to go to M1 Customer Service Centre Paragon / IMM / Change Alley to request for port over from M1 Prepaid to M1 Postpaid (mData 1GB). It may be free, it may be chargeable, you better call in to M1 to check on the charges.
- It may take one to two working days to be completed, but once completed, no more actions is required.