Prism+ X490

[Tuakong]

You should leave a very bad feedback on Google review. At least in Google review, they can't delete it! This is bad, try supporting local brand and this is the treatment you get. Taking advantage of Singaporean. The support staffs never contact you because they think they might catch Covid19 from talking to you over the phone. I feel bad for you, bro!

Yes, I might to that. Really pissed....I hope they are reading this

 

[AnTiLooP]

Yes, I might to that. Really pissed....I hope they are reading this

I second this. Better still, blast on twitter.

 

[Tuakong]

Btw, anyone using wall mount for the X490?

Which wall mount is compatible?

 

[lumpyme]

i got myself a prism 27" a few years ago, it was working fine until a year. suddenly hdmi stopped working
contacted support and got a replacement. replacement unit had scratches behind and didn't have the prism logo. no issue. at least it worked
after around 7 months, same thing happened. hdmi failed.

contacted them and they replaced.
this unit also a bit funny. takes a while to detect hdmi, sometimes have to connect and disconnect a few times for the laptop to be detected properly. sometimes the laptop can detect the monitor and will go into split screen mode, but the monitor says no signal

once warranty is over i'm going to leave it at some void deck and get a better monitor.
prism sucks, they are more expensive than other brands, considering that their products only work within warranty because you need to replace after every few months