Problem connecting to Singtel WIFI using iPhone XS Max

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laucm

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Any bro having problem connecting to connecting to Singtel WIFI using iPhone XS Max?

When I try to connect, it asked me for username and password.

No problem previously when I connect using my iPhone X. It just connect automatically.
 
Habrosus

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laucm said:
Any bro having problem connecting to connecting to Singtel WIFI using iPhone XS Max?

When I try to connect, it asked me for username and password.

No problem previously when I connect using my iPhone X. It just connect automatically.
Click to expand...

No iPhone XS Max (yet) but if you've to do manual configuration, if I remember correctly...

There's an "EAP Method" drop-down list, choose the option "SIM". Thus, EAP Method = SIM. Then it should connect already.

Hope the above helps somewhat. Have done this with an Android as well as iPhone before.
 
RocketBunny

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laucm said:
Any bro having problem connecting to connecting to Singtel WIFI using iPhone XS Max?

When I try to connect, it asked me for username and password.

No problem previously when I connect using my iPhone X. It just connect automatically.
Click to expand...

Download wireless sg app do the setup jiu ok liao
 
renfred89

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Habrosus said:
No iPhone XS Max (yet) but if you've to do manual configuration, if I remember correctly...

There's an "EAP Method" drop-down list, choose the option "SIM". Thus, EAP Method = SIM. Then it should connect already.

Hope the above helps somewhat. Have done this with an Android as well as iPhone before.
Click to expand...

laucm said:
Any bro having problem connecting to connecting to Singtel WIFI using iPhone XS Max?

When I try to connect, it asked me for username and password.

No problem previously when I connect using my iPhone X. It just connect automatically.
Click to expand...

arm there is no option to choose authentication method. the moment i tap on singtel wifi or SingTel wifi, it prompted me for user name and password. no other option available.

I believe the new iOS 12 has tweaked the user interface a bit.

I have reached out to singtel tech support just now, there were 3 actions done.

1) singtel reset my line totally, clearing singtel wifi records of my previous handset

2) advise me that should my next new iOS device giving me the same issue, to reset network settings via settings page.

3) to remove and re-insert the singtel sim card in the presence of singtel wifi coverage. (rationale is that singtel telco network profile will be reapplied and by default, iOS will turn on wifi and singtel wifi will automatically be registered, according to the agent).

I have yet to test out after my singtel wifi account got reset.

However, the above do not apply to android user, cos android can choose EAP SIM.
 
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BoeingWong

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Remove your SIM card,do a network setting reset,off your phone,put in the SIM card,start it.
It worked on me

laucm said:
Any bro having problem connecting to connecting to Singtel WIFI using iPhone XS Max?

When I try to connect, it asked me for username and password.

No problem previously when I connect using my iPhone X. It just connect automatically.
Click to expand...
 
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IntelBen

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laucm said:
Any bro having problem connecting to connecting to Singtel WIFI using iPhone XS Max?

When I try to connect, it asked me for username and password.

No problem previously when I connect using my iPhone X. It just connect automatically.
Click to expand...

i faced the same issue with you when i got the Iphone xs max.

2 things i have done in order for me to auto connect Singtel Wifi:

1. Perform network reset in you iphone.
2. Remove and insert the sim card.

You must perform both.
 
renfred89

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IntelBen said:
i faced the same issue with you when i got the Iphone xs max.

2 things i have done in order for me to auto connect Singtel Wifi:

1. Perform network reset in you iphone.
2. Remove and insert the sim card.

You must perform both.
Click to expand...

call singtel to reset cannot arh?
 
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laucm

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Thanks to all for your replies.
Really need to do network reset?
Then need to re-enter all the saved wifi passwords again :s11:.....
 
magix

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laucm said:
Thanks to all for your replies.
Really need to do network reset?
Then need to re-enter all the saved wifi passwords again :s11:.....
Click to expand...

Yah that usually fixed the problem ( reset network)
 
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laucm

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Update:
At home, I took out the SIM card, soft reset, re-insert SIM.
Now at Jem: I am able to connect to Singtel WIFI. Yeah!

Didn't do any network reset.

Thanks to all bro for your advice!
 
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memoriess

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i did network reset and took out the sim card and put it in, still cant connect to wifi. any other solution?
 
renfred89

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LIN_JOEL

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btw is it possible to connect laptop to singtel wifi by keying the user ID and password?
 
tec_geek

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LIN_JOEL said:
btw is it possible to connect laptop to singtel wifi by keying the user ID and password?
Click to expand...

I think if you have subscribed to a broadband subscription with Singtel, you can register for a Singtel Wi-Fi account.

https://www.singtel.com/personal/products-services/broadband/singtel-wifi

Under the “Singtel Broadband customers can enjoy Singtel WiFi!” section and click on “Activate Now”.

8xlMEW3.jpg

via Everything  HardwareZone Forums app
 
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LIN_JOEL

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renfred89

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memoriess said:
bro what do u mean by acknowledge the warning SIM card removed?
Click to expand...

cos when you eject the sim when your phone is turned on, an error message will pop up saying sim card removed. you have to tap ok first in order to dismiss the message before you push back the tray in.
 
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memoriess

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Bro Renfred, my wireless@sgx profile wont affect my Singtel WiFi auto join right?
 
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