Problem with Chrome and accessing Google Search Engine

Teo Ming Ern

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I am having this problem with accessing Google Search Engine. Each time I type Google in Chrome or Firefox or IE, each browser will tell me that there is something wrong with the site and I should not proceed. Chrome refuses to allow me any further. I uninstalled Chrome and reinstalled it again but the problem persists. Same for the the other browsers. Is this an anti-virus issue? I use AVAST and recently updated the engine so I am not sure if this is an issue.


Thanks in advance for any help!
 

Teo Ming Ern

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Error message looks like this:

Cannot connect to the real Google

Something is currently interfering with your secure connection to Google.

Try to reload this page in a few minutes or after switching to a new network. If you have recently connected to a new Wi-Fi network, finish logging in before reloading.

If you were to visit Google right now, you might share private information with an attacker. To protect your privacy, Chrome will not load the page until it can establish a secure connection to the real Google.

What does this mean?

Google normally uses encryption (SSL) to protect your information. When Chrome tried to connect to Google this time, Google returned unusual and incorrect credentials. Either an attacker is trying to pretend to be Google, or a Wi-Fi sign-in screen has interrupted the connection. Your information is still secure because Chrome stopped the connection before any data was exchanged.

Network errors and attacks are usually temporary, so this page will probably work later. You can also try switching to another network.


Technical details

Google has asked Chrome to block any certificates with errors, but the certificate that Chrome received during this connection attempt has an error.
Error type: HSTS failure
Subject: Google
Issuer: Google Internet Authority G2
Public key hashes: sha1/VnoUZxHx7HSxyfFsQ5B2PZOZ988= sha256/QAgC/RaaQBWJIhPvcsjjIQXEbBoR/NUKRckc6pktaKc= sha1/Q9rWMO5T+KmAym79hfRqo3mQ4Oo= sha256/7HIpactkIAq2Y49orFOOQKurWxmmSFZhBCoQYcRhJ3Y= sha1/wHqYaI2J+6sFZAwRfap9ZbjKzE4= sha256/h6801m+z8v3zbgkRHpq6L29Esgfzhj89C1SyUCOQmqU=
 

Teo Ming Ern

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In the past, this problem will go away after a few days... but it's been persistent recently.
 

Teo Ming Ern

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Found the problem. My BIOS battery is dead and my mobo doesn't hold the current date and time. Google then screws up somehow... whatever...
 
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