QCD or A.Lab

[derrickgoh]

Have problems installing Win 8.1 on Boot Camp and contacted Apple. Their staff tried helping via online chat several times but now have said they've exhausted everything and asked me to bring in for hands on.

The nearest to my house is QCD Wheelock and A.Lab at Plaza Sing. Anyone know which place is better? Have read some horror stories here about some of these 3rd parties.

 

[jermx9]

Maybe you could share the issue here, and see if we can help? Might be more convenient for you.

 

[derrickgoh]

Posted before

http://forums.hardwarezone.com.sg/apple-clinic-5/boot-camp-windows-8-a-4798440-4.html#post88530505

 

[blues7]

Check this forum for more info

There's some threads

 

[B772ER]

Have problems installing Win 8.1 on Boot Camp and contacted Apple. Their staff tried helping via online chat several times but now have said they've exhausted everything and asked me to bring in for hands on.

The nearest to my house is QCD Wheelock and A.Lab at Plaza Sing. Anyone know which place is better? Have read some horror stories here about some of these 3rd parties.

If you bring in to a.lab or QCD, there will be a software installation charge.

 

[derrickgoh]

If you bring in to a.lab or QCD, there will be a software installation charge.

I can install it myself. The problem lies with boot camp i.e. why it cant even accept win 7 let alone win 8.

 

[Morugana]

best to call apple hotline file a case.

get the case number and head down to nearest apple svc centre.

no questions asked.

just give them serial number and refer to apple email.
they diam diam fix your com

 

[B772ER]

best to call apple hotline file a case.

get the case number and head down to nearest apple svc centre.

no questions asked.

just give them serial number and refer to apple email.
they diam diam fix your com

they will still charge you for software install regardless. only hardware issue is covered by AASP

 

[asriznet]

best to call apple hotline file a case.

get the case number and head down to nearest apple svc centre.

no questions asked.

just give them serial number and refer to apple email.
they diam diam fix your com

Unless Apple have granted an exception and uploaded in the system, AASP will have to charge the customer. If they don't, who's paying them since they cannot claim from Apple.

With that said, you can only confirm there is an exception granted if you are speaking with a Senior AppleCare Advisor.