Question about warranty

Jehuti2468

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Hi i wanna ask about iphone warranty
I bought my iphone from taiwan.. If theres a problem with my iphone, can i repair them in singapore?
Thx in advance
 

asriznet

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Hi i wanna ask about iphone warranty
I bought my iphone from taiwan.. If theres a problem with my iphone, can i repair them in singapore?
Thx in advance

https://www.apple.com/legal/warranty/products/ios-warranty-rest-of-apac-english.html

IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE.
Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device.

Not really a definite answer but you can try, if they reject to service your phone, you got nothing on them.
 

chester121

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Hi i wanna ask about iphone warranty
I bought my iphone from taiwan.. If theres a problem with my iphone, can i repair them in singapore?
Thx in advance

From past feedback from my relatives and friends, they had no issue replacing their faulty SG-bought iPhones in countries that had an official Apple Store/Genius Bar(eg. London & Australia). I've heard some stories about QCD and A.Lab rejecting service for iPhones not bought from SG. No harm trying to contact Apple and have them authorise a replacement in SG though :)
 

coughsloth

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Warranty for iPhone from Singtel

Hi, does anyone know if Singtel still attends to warranty issues for iPhones bought from them that are past the initial 7-day exchange policy but before 1 year warranty is up?
I used to exchange my previous iPhones at Singtel Comcentre before their respective 1 year warranties were up for issues like non-responsive buttons etc., but heard that iPhone warranty issues are now handled by A.LAB/QCD and no longer at Singtel Comcentre.
The warranty for my iPhone 5S ends in Feb and I need to do an exchange (or repair, for free I should hope since it's not my fault) under warranty for dust in both my front and back camera. Can anyone who has done warranty claims with Singtel recently confirm if I should go to Comcentre or A.LAB/QCD?
 

asriznet

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Hi, does anyone know if Singtel still attends to warranty issues for iPhones bought from them that are past the initial 7-day exchange policy but before 1 year warranty is up?
I used to exchange my previous iPhones at Singtel Comcentre before their respective 1 year warranties were up for issues like non-responsive buttons etc., but heard that iPhone warranty issues are now handled by A.LAB/QCD and no longer at Singtel Comcentre.
The warranty for my iPhone 5S ends in Feb and I need to do an exchange (or repair, for free I should hope since it's not my fault) under warranty for dust in both my front and back camera. Can anyone who has done warranty claims with Singtel recently confirm if I should go to Comcentre or A.LAB/QCD?

All TELCOs have stopped servicing iPhones in warranty and referred its customers directly to an Apple Authorised Service Provider for in-warranty repairs.

The 2 AASPs that service iPhones are a.Lab @ Plaza Singapura and QCD @ Wheelocks Place.
 

coughsloth

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All TELCOs have stopped servicing iPhones in warranty and referred its customers directly to an Apple Authorised Service Provider for in-warranty repairs.

The 2 AASPs that service iPhones are a.Lab @ Plaza Singapura and QCD @ Wheelocks Place.
Noted. Thanks for your prompt reply!
 
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