Questions about Starhub mobile data plan

[(^@^)"]

Hi.

Just to check with you all. For those of you who are with Starhub, do you have to turn off cellular data when you are on wifi? I never had to do that when I was with Singtel. When I switched to Starhub, my usage spiked and the CSO said that it is due to my cellular data being utilized when I am on wifi. I find that totally ridiculous. Am I being smoked?

 

[SExiao]

Hi.

Just to check with you all. For those of you who are with Starhub, do you have to turn off cellular data when you are on wifi? I never had to do that when I was with Singtel. When I switched to Starhub, my usage spiked and the CSO said that it is due to my cellular data being utilized when I am on wifi. I find that totally ridiculous. Am I being smoked?

Because if you don't switch off your cellular data... and when you are in an area where the wifi signal is not "strong".... it will auto jump to your cellular data.... that is why some of us (I am not one of them.... ) switch off cellular data.... of course another reason is maybe your phone wifi got problem?? or maybe SH signal lousy??

 

[renfred89]

Hi.

Just to check with you all. For those of you who are with Starhub, do you have to turn off cellular data when you are on wifi? I never had to do that when I was with Singtel. When I switched to Starhub, my usage spiked and the CSO said that it is due to my cellular data being utilized when I am on wifi. I find that totally ridiculous. Am I being smoked?

Which phone are you using?

 

[(^@^)"]

Because if you don't switch off your cellular data... and when you are in an area where the wifi signal is not "strong".... it will auto jump to your cellular data.... that is why some of us (I am not one of them.... ) switch off cellular data.... of course another reason is maybe your phone wifi got problem?? or maybe SH signal lousy??

New phone. Wifi shows strong connection. So it should not be a problem. Plus the main usage is at home.

What the CSO told me was even if I am connected and surfing on wifi, my data plan will also be used up concurrently. That's rubbish right?

 

[(^@^)"]

Which phone are you using?

Fruit phone.

 

[phayze]

This is true. Some phone support both wifi and cellular at the same time to boost download speed.

New phone. Wifi shows strong connection. So it should not be a problem. Plus the main usage is at home.

What the CSO told me was even if I am connected and surfing on wifi, my data plan will also be used up concurrently. That's rubbish right?

 

[SExiao]

Fruit phone.

I don't know about now... last time... Fruit and SH don't work well together..... their signal.... errrr....

 

[Weztimonial]

Fruit phone will utilise wifi first. No wifi then data. No problem with mine.

 

[mokseng]

I got no problem using wifi at home with mobile data enabled. Dunno if the CSO is just giving an excuse. Could be your phone's wifi problem also.

Sent from Samsung GT-I9505 using GAGT