Ram issue?

[Free_MaN]

Pc info says 8gb of ram but only 2gb usable? What's the problem here? Does x32 or x64 based OS matters?

 

[shadow84]

Is ur OS 32bit?

 

[Free_MaN]

Is ur OS 32bit?

Currently yes but i am upgrading to 64bit soon. Not sure if the ram or the slot is damage. I understand x32 supports 4gb max?

 

[kandinsky]

Pc info says 8gb of ram but only 2gb usable? What's the problem here? Does x32 or x64 based OS matters?

Just to check, you installed in the correct A2, B2 slots?

http://dlcdnet.asus.com/pub/ASUS/mb/LGA1150/H97-PRO_GAMER/E9495_H97-PRO_GAMER_Guide_0620.pdf

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The manual for your mobo does state this:

Due to the memory address limitation on 32-bit Windows® OS, when you install 4GB or more memory on the motherboard, the actual usable memory for the OS can be about 3GB or less.

 

[Free_MaN]

Just to check, you installed in the correct A2, B2 slots?

http://dlcdnet.asus.com/pub/ASUS/mb/LGA1150/H97-PRO_GAMER/E9495_H97-PRO_GAMER_Guide_0620.pdf

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The manual for your mobo does state this:

Yeah. Installed the ram on the same colored slot.

 

[Free_MaN]

Yeah. Installed the ram on the same colored slot.

I hope is the OS issue.

 

[hlots123]

can u check at, msconfig> boot tab> advanced options

see if the "maximum memory" box is ticked? if it is, try untick it...

 

[Free_MaN]

can u check at, msconfig> boot tab> advanced options

see if the "maximum memory" box is ticked? if it is, try untick it...

Will try it out. Thanks.

 

[Free_MaN]

Any more trouble shooting tips?