Random crashing

[froztheart]

Rig info:

Processor: Intel(R) Core(TM) i5-9600K CPU @ 3.7GHz
Mainboard: ASUS Z390-A-PRO
Graphics Card: NVIDIA GeForce GTX 1060 (ZOTAC) -6GB
Memory: 32GB Corsair Vengeance LPX DDR4 3200 C16
Storage Drive: 1TB SanDisk SSD, 125GB ADATA NVMe SSD & 2TB Toshiba HDD
Display: 24" BenQ ZOWIE XL2411P - 144Hz
Audio: HyperX Cloud II Alpha
Optical Drive:
Power Supply Unit: ASUS ROG Strix 750 Modular 80+ Gold ATX
Casing: Tecware Nexus Evo
Operating System: Windows 10 Pro (64 bit)

Made no changes to system but crash came suddenly this week, played DOTA 2 and it just hangs in-game randomly. But playable after restart.
This early morning, severe crashing even after restarting, it just kept on crashing few minutes into game but can hear it still running but screen freezes and not responsive, if not in-game, works fine without crashes, eventvwr logs - Critical, shows Kernal Power - 41, shutdown unexpected.
Another error was "The BIOS might be trying to access the EC without synchronizing with the operating system."
Saw the VGA white light on MOBO on, cut power and let it idle for a while then boot back and its back to normal though yet to test playing of games again.
Did test on Furmark and it crashed few seconds into game, entire screen freezes. Test on Prime95 and it shows test successful and then systems hanged and freezes suddenly after a while too.
Temp runs fine with no load, but in game, GPU temp is 80-85 max, CPU and everything else about 40-50max. BIOS, GPU, Windows is updated latest.

All screenshots as attached. Cannot pinpoint what exactly is wrong, but suspect its GPU/MOBO/CPU problem?

 

[froztheart]

 

[Yongkit]

May I know if you have try to use DDU uninstall the existing GPU driver and reinstall new GPU driver?

Also please try the following method to check windows system files:

https://www.igorslab.de/en/troubleshooting/11/

 

[royfrosty]

I remember this Corsair vengeance model at that point of time is notorious for causing random restarts or crashes. You might wanna do some ram testing and see if error comes out.

 

[froztheart]

May I know if you have try to use DDU uninstall the existing GPU driver and reinstall new GPU driver?

Also please try the following method to check windows system files:

https://www.igorslab.de/en/troubleshooting/11/

Will give it a shot, I just updated the latest GPU update ytd after the crashes, usually dont update to the latest for stability sake. lol

I remember this Corsair vengeance model at that point of time is notorious for causing random restarts or crashes. You might wanna do some ram testing and see if error comes out.

Right, but mine was working fine all the while and only face this issue suddenly.
If its not working, it should have not worked right after I install it.

 

[royfrosty]

Will give it a shot, I just updated the latest GPU update ytd after the crashes, usually dont update to the latest for stability sake. lol

Right, but mine was working fine all the while and only face this issue suddenly.
If its not working, it should have not worked right after I install it.

Ram do get errors when is defective. No harm trying to check the rams.

 

[KleoZy]

Ram do get errors when is defective. No harm trying to check the rams.

Bingo, finally get to see someone talks about Crosair vengence being defective. I have tested numerous of Vengence rams. As in heavy usage, they will hiccup after awhile. they are not as good as crucial, g.skill or even team group.

 

[kimsix]

https://learn.microsoft.com/en-us/windows-hardware/drivers/debugger/debugger-download-tools
can use windbg tool to look at your crash dumps for more clues. like whats last.exe or men error or core crashes

the EC event viewer think is just asus propriety controller,i also got this and don't casue bsod. but i don't run speed fan

 

[Yongkit]

https://www.memtest86.com/
You can try the latest memtest which is improve and faster if you need to test the memory stability.

 

[TanKianW]

I am running the same memory.

I find the memory is not "optimised" to run at its rated speed of 3200 stably. It will require tweaking sometimes after BIOS updates or after some years of running it.

If the problem persists, try loosening the timing, lowering the speed, or just running it on JEDEC speed.​

 

[KleoZy]

ar.. sorry ah.. Corsair dominator good rams ah. don't get me wrong lol.. and as suggested, use MemTest86 as what YongKit mentioned.. this is a good tool to test, but you need time though.

 

[KleoZy]

I am running the same memory.

I find the memory is not "optimised" to run at its rated speed of 3200 stably. It will require tweaking sometimes after BIOS updates or after some years of running it.

If the problem persists, try loosening the timing, lowering the speed, or just running it on JEDEC speed.​

yup, either loosen timing or bring voltage up abit.. but for me, I rather loosen timing.. longevity of the rams in long run.

 

[tsteo77]

Rig info:

Processor: Intel(R) Core(TM) i5-9600K CPU @ 3.7GHz
Mainboard: ASUS Z390-A-PRO
Graphics Card: NVIDIA GeForce GTX 1060 (ZOTAC) -6GB
Memory: 32GB Corsair Vengeance LPX DDR4 3200 C16
Storage Drive: 1TB SanDisk SSD, 125GB ADATA NVMe SSD & 2TB Toshiba HDD
Display: 24" BenQ ZOWIE XL2411P - 144Hz
Audio: HyperX Cloud II Alpha
Optical Drive:
Power Supply Unit: ASUS ROG Strix 750 Modular 80+ Gold ATX
Casing: Tecware Nexus Evo
Operating System: Windows 10 Pro (64 bit)

Made no changes to system but crash came suddenly this week, played DOTA 2 and it just hangs in-game randomly. But playable after restart.
This early morning, severe crashing even after restarting, it just kept on crashing few minutes into game but can hear it still running but screen freezes and not responsive, if not in-game, works fine without crashes, eventvwr logs - Critical, shows Kernal Power - 41, shutdown unexpected.
Another error was "The BIOS might be trying to access the EC without synchronizing with the operating system."
Saw the VGA white light on MOBO on, cut power and let it idle for a while then boot back and its back to normal though yet to test playing of games again.
Did test on Furmark and it crashed few seconds into game, entire screen freezes. Test on Prime95 and it shows test successful and then systems hanged and freezes suddenly after a while too.
Temp runs fine with no load, but in game, GPU temp is 80-85 max, CPU and everything else about 40-50max. BIOS, GPU, Windows is updated latest.

All screenshots as attached. Cannot pinpoint what exactly is wrong, but suspect its GPU/MOBO/CPU problem?

I suspect it's a graphics card issue due to old age. And you mentioned that seeing vga white light on motherboard.

 

[_DeS__]

" Did test on Furmark and it crashed few seconds into game, entire screen freezes. "

 

[Yongkit]

I just took a look on your screenshot and checked the motherboard BIOS is not the latest version 2004, currently is 1 year behind available update.

https://www.asus.com/motherboards-c...z390-a/helpdesk_bios/?model2Name=PRIME-Z390-A
for the RAM you have inserted full 4 slots and might wanna try to disable the xmp and try again in game see if there will be any changes. hopefully your kits are using the same chip as current screenshot is not fully showing all 4 dimm memory spec.

 

[Godeau]

I second doing memtest on those rams, preferably overnight. Had a kit of corsair vengeance lpx fail within 1 year of purchase and rmaed it

 

[froztheart]

May I know if you have try to use DDU uninstall the existing GPU driver and reinstall new GPU driver?

Also please try the following method to check windows system files:

https://www.igorslab.de/en/troubleshooting/11/

Uninstalled latest windows quality updated.
Reintalled Nvidia drivers, now kena random BSOD of various error codes when I changed some BIOS setting. lol
Now back alive into Windows but sfc scannow have issues, suspsect Windows corrupted?

 

[froztheart]

Ram do get errors when is defective. No harm trying to check the rams.

Bingo, finally get to see someone talks about Crosair vengence being defective. I have tested numerous of Vengence rams. As in heavy usage, they will hiccup after awhile. they are not as good as crucial, g.skill or even team group.

https://www.memtest86.com/
You can try the latest memtest which is improve and faster if you need to test the memory stability.

I second doing memtest on those rams, preferably overnight. Had a kit of corsair vengeance lpx fail within 1 year of purchase and rmaed it

Looks to be fine for the RAM though..
Anyways, I'm using 2 different kind of RAM sticks as I received it and thought of popping it in to get 32GB.
Not sure if its configured/setup correctly.

 

[froztheart]

I just took a look on your screenshot and checked the motherboard BIOS is not the latest version 2004, currently is 1 year behind available update.

https://www.asus.com/motherboards-c...z390-a/helpdesk_bios/?model2Name=PRIME-Z390-A
for the RAM you have inserted full 4 slots and might wanna try to disable the xmp and try again in game see if there will be any changes. hopefully your kits are using the same chip as current screenshot is not fully showing all 4 dimm memory spec.

Now that you mentioned, didnt notice it.
Updated it to the latest, always used AmouryCrate thinking it will update the BIOS to the latest.

 

[froztheart]

I suspect it's a graphics card issue due to old age. And you mentioned that seeing vga white light on motherboard.

" Did test on Furmark and it crashed few seconds into game, entire screen freezes. "

Yup, haven't really worked on testing GPU yet, but the light was on once when I faced the crashes.