Razer Users Official Thread...

Kenny_Naboo

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flanker27 said:
hello dennis,
as the squeaking problem is prevalent, i think it should be a one to one instead of rma...mine also has the problem.....so please get your facts right.


Yeah. The DA scroll wheel actually gets stuck when you press the right mouse button. Results in a squeak or rubbing sound.

Need to verify whether the RMA means a one-to-one or the mouse has to stay with them a few days to weeks.

Hopefully BL can check with Razer regarding this manufacturing defect with the first batch of DA mice. :)



Anybody using the most recent batch? Does the scroll wheel get jammed on the RMB when depressed? =:p
 

pker88

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i did a seach befpre i buy too in the end i never buy i sticking to my pro solutions
allthoguht i wish DA can be fix of their buttion issue since i saw its not only us in SG got this issue its beeing report all over world too
 

wiShfulStone

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baros said:
bought a razer diamondback few days ago and one of the mousefeets actually came out after i use it just a few times...

i know its just a mousefeet but can i exchange for a new one ?
or if i need to buy a new mousefeet where can i get one and how much ?

any help will be appreciated
Drop out after a few days? Mine after one year still pretty hard to remove. You can get evergildez mouse feets $15
 

jonathanckh

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Any promotions now? I'm planning to get hold of a razor mouse and a mouse pad in the next 2 weeks.
 

denniszz

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We are getting Razer to address DA issue, meanwhile we had run out of stock for DA, so please allow 2 weeks before new stocks are in, by then we will be able to do something. :o
 

denniszz

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baros said:
bought a razer diamondback few days ago and one of the mousefeets actually came out after i use it just a few times...

i know its just a mousefeet but can i exchange for a new one ?
or if i need to buy a new mousefeet where can i get one and how much ?

any help will be appreciated

We can give you the mouse feet... :o
 

Guyver

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wah .. so bad har .. tot of changing frm copperhead to DA due to the better mouse design .. nw i having 2nd thoughts .
 

denniszz

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baros said:
okie that would be good..

so how do i go about getting the mouse feet from u guys ?
just bring the mouse over with receipt ?

when you are free, drop by BL service centre, we will give it to you, bring your mouse along and we will paste for you. :)
 

flanker27

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denniszz said:
We are getting Razer to address DA issue, meanwhile we had run out of stock for DA, so please allow 2 weeks before new stocks are in, by then we will be able to do something. :o
alright, then we will wait 2 weeks for your reply. i have also sent a mail directly to razer concerning this issue.
 

flanker27

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well denniszz, it is exactly 2 weeks from your last post...so what is the final decision? 1 to 1 exchange or RMA? if RMA, down time?
 

pker88

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bettter u call them
sometimes denniz rarely check here too
i also wish to know too
update us pls
 

denniszz

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Yup got a reply for Razer... for those facing sound from the scroll wheel, we will do a 1:1 exchange in Ban Leong service centre. ;)

Remember to bring your receipt.
 

kohcolin

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Razer Copperhead Tempest Blue (FIRST EDITION) used for almost 1 year before laser sensor faulty
RMA a new Razer Copperhead Tempest Blue.

Razer eXactMat+eXactRest

Going to hoot ProTone | m250 and Tarrantula if the price is cheaper !
 

StanII

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razer copperhead, red first edition. =D.

now i use back my old mouse, not used to it..
 

denniszz

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StanII said:
razer copperhead, red first edition. =D.

now i use back my old mouse, not used to it..

After you used Razer Mouse, you will find other mouse crawling on your screen.... :)
 

StanII

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denniszz said:
After you used Razer Mouse, you will find other mouse crawling on your screen.... :)
lol, true + the button feeling of razer mouse, dam nice to click click. definitely woth my event cent spent.
 

AgoDriver

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DiamondBack Acid Green here. Love it :D

Anyone got the Razer Moko Speakers? Sounds good.

By the way, sorry for going off-topic but do you think a Everglide Titan MiniMat from their offical website which cost a total of $47.95 (WIth ZOne rates, everything ) wroth it? If not, any mousepad within the mm of 270mm X 215mm to recommand? :D
 

IVIaverick

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Habu user here, love the comfort and quality it gives even if its manufactured by M$, still designed by razer... w00t
 

Z_Dash

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Anyone care to share where sells the lowest priced DeathAdder? Wanna get this mouse......realli not used after selling off my copperhead. :(
 

jookhai

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Z_Dash said:
Anyone care to share where sells the lowest priced DeathAdder? Wanna get this mouse......realli not used after selling off my copperhead. :(
Skylet should be the shop selling it at the lowest price ...
 
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