Razer Users Official Thread...

[wiShfulStone]

Still got anywhere sell Viper? I just want a cheap but nice mouse for my notebook

 

[denniszz]

Still got anywhere sell Viper? I just want a cheap but nice mouse for my notebook

Krait should be good enough for you...

 

[denniszz]

Anyone care to share where sells the lowest priced DeathAdder? Wanna get this mouse......realli not used after selling off my copperhead.

SRP is $89 for DeathAdder... you may try Tec Drome for some discount...

 

[PFG]

My Copperhead's right click is faulty...
Most of the time when I clicked only once, it registers it as a double click...
And no, I didn't set it to double click in the Razor configuration...

What do I do now?

 

[denniszz]

My Copperhead's right click is faulty...
Most of the time when I clicked only once, it registers it as a double click...
And no, I didn't set it to double click in the Razor configuration...

What do I do now?

Time for you to RMA...

 

[PFG]

Time for you to RMA...

Alright, fair enough...
But what do I do exactly?
Bring it down to Ban Leong?

Oh yes, I don't have the purchase receipt, so I guess that's bad news for me?

 

[pker88]

need help here
i duno why my proclick driver whne i install and i config is it wont save it setting
any help here denniz?

 

[denniszz]

Alright, fair enough...
But what do I do exactly?
Bring it down to Ban Leong?

Oh yes, I don't have the purchase receipt, so I guess that's bad news for me?

Well, just bring down your mouse to BL service centre, we wil assist you on the RMA.

 

[denniszz]

need help here
i duno why my proclick driver whne i install and i config is it wont save it setting
any help here denniz?

Did you try the latest driver on the web?

http://www.razersupport.com/index.php?_m=downloads&_a=viewdownload&downloaditemid=79&nav=0

 

[pker88]

yup i did
so i wonder why

 

[HootDah]

just brought db acid green, how do i check if it's covered by BL? forgot to check warranty status etc when purchasing.

 

[denniszz]

just brought db acid green, how do i check if it's covered by BL? forgot to check warranty status etc when purchasing.

2 years warranty...

 

[noinimod]

hey dennis, my copperhead just died on me, got 1-1 anot? cant imagine going down to eunos twice
btw, when i got my CH from green domain, the receipt shows only the exactmat cos the uncle input the exactmat and CH as one item
and also, i got my CH in january 06, still under warranty right?
thanks

 

[denniszz]

hey dennis, my copperhead just died on me, got 1-1 anot? cant imagine going down to eunos twice
btw, when i got my CH from green domain, the receipt shows only the exactmat cos the uncle input the exactmat and CH as one item
and also, i got my CH in january 06, still under warranty right?
thanks

Ok, your CH is still under warranty, and also your receipt show more than $100 for the purchase should be ok.

 

[noinimod]

yep it shows more than 100, so need to wait for a few days before collecting or there's 1-1? Can your technicians test it on the spot? eunos really damn inconvenient for me cos i stay in the west, hope i dont need to make two trips down

 

[Kenny_Naboo]

Yup got a reply for Razer... for those facing sound from the scroll wheel, we will do a 1:1 exchange in Ban Leong service centre.

Remember to bring your receipt.

Hi Dennis,

How about for those with the right mouse button scraping against the scroll wheel when the RMB is clicked down? It's a common problem with the first batch.

 

[denniszz]

yep it shows more than 100, so need to wait for a few days before collecting or there's 1-1? Can your technicians test it on the spot? eunos really damn inconvenient for me cos i stay in the west, hope i dont need to make two trips down

It will be on the spot thingy...

 

[denniszz]

Hi Dennis,

How about for those with the right mouse button scraping against the scroll wheel when the RMB is clicked down? It's a common problem with the first batch.

For those have this problem... Razer consider this as wear and tear, not manufacturing defect...

 

[denniszz]

Do stay tuned for Razer PC Show promo...

 

[Kenny_Naboo]

For those have this problem... Razer consider this as wear and tear, not manufacturing defect...

Wah seh... Razer so power ah?

The problem existed from the moment I opened the mouse box. I bought the DA when it first came out leh. First batch.

When the RMB is clicked down, the scroll wheel is already touching the RMB so you can feel the rubbing of the wheel against the RMB edge.

Everybody at RazerBlueprints also had the same problem. It's a build quality issue by Razer.