Re-contract Singnet 10 Mbps?

[Just Me]

My 10mb contract just over and ST charge me $36+ in my latest bill. I just signed to M1 fibre and will terminate my ST 10mb next week

Are you sure that $36+ is not pro-rated as some bros mentioned the normal non-contract fee is around $40+

 

[ET_phonehome]

My 10mb contract just over and ST charge me $36+ in my latest bill. I just signed to M1 fibre and will terminate my ST 10mb next week

take note it takes 7 working days to terminate....so u still pay for that

 

[Maserati]

I was told about this "unfair" condition about termination of singnet broadband today.
They take 7 days to terminate the service excluding sat,sun
My 1yr contract is ending on 18March and I have informed them I am going to terminate when the contract period ends.
So the termination date will be 27March.

I have told them I have inform you that I want to terminate which is >7days before the contract is due why cant you terminate exactly the day. The ans was they can terminate 7 days after contract ends otherwise early termination charges applies.

So I believe singtel is going to charge "non promotion" rates from 19-27March.

 

[yixiang1]

I was told about this "unfair" condition about termination of singnet broadband today.
They take 7 days to terminate the service excluding sat,sun
My 1yr contract is ending on 18March and I have informed them I am going to terminate when the contract period ends.
So the termination date will be 27March.

I have told them I have inform you that I want to terminate which is >7days before the contract is due why cant you terminate exactly the day. The ans was they can terminate 7 days after contract ends otherwise early termination charges applies.


So I believe singtel is going to charge "non promotion" rates from 19-27March.

Try calling in again. I believe I managed to terminate exactly on the last day when contract and promo rates end.... Call earlier to inform, no reason why cannot.

 

[maleman]

Which m1 fiber plan did u take up? What is the monthly charge?

I took up M1 200Mbps. Factoring registration and waivers, it's nett $37.76 per month for 24mths.

 

[maleman]

Are you sure that $36+ is not pro-rated as some bros mentioned the normal non-contract fee is around $40+

Yes, should be pro-rated cos they bill full month but my contract ends 21st of the month I think.
In any case, ST only offered me the same fibre plans that new subscribers get, instead of a better one for re-contract customer,
which will be nett $43+ per month after fees/waiver, so may as well jump ship.

 

[maleman]

take note it takes 7 working days to terminate....so u still pay for that

Yup. Aware of that. Thanks.

 

[maleman]

I was told about this "unfair" condition about termination of singnet broadband today.
They take 7 days to terminate the service excluding sat,sun
My 1yr contract is ending on 18March and I have informed them I am going to terminate when the contract period ends.
So the termination date will be 27March.

I have told them I have inform you that I want to terminate which is >7days before the contract is due why cant you terminate exactly the day. The ans was they can terminate 7 days after contract ends otherwise early termination charges applies.

So I believe singtel is going to charge "non promotion" rates from 19-27March.

So termination charges is based on when termination is requested and not actual termination date?

 

[Henry Ng]

I took up M1 200Mbps. Factoring registration and waivers, it's nett $37.76 per month for 24mths.

Now got 3 mths free for both 200M & 300M plan. Suggest 300M.

 

[Kahlan]

Yes, should be pro-rated cos they bill full month but my contract ends 21st of the month I think.
In any case, ST only offered me the same fibre plans that new subscribers get, instead of a better one for re-contract customer,
which will be nett $43+ per month after fees/waiver, so may as well jump ship.

me too. Their management not so keen on keeping customers.

 

[rerear]

anyone else took up the SH 24.90 plan? or advisable to stay away from SH?

 

[layzibum22]

Indeed, no more 10mbps... and their 15mbps retention plan is a joke... 29.90?

And if you don wish to wait 7 days... u can push for quicker termination.

 

[Squaredot]

Mine are waived , only $10 to activate the 1mbps mobile data line.

Thanks for your reply.

 

[3XTR3M1ST]

haiz still having headache what to get after this $23 plan end. i forgot what is the monthly $ to pay after contract ends ar? is it around $50 or something?

 

[touchme]

haiz still having headache what to get after this $23 plan end. i forgot what is the monthly $ to pay after contract ends ar? is it around $50 or something?

2x price. $46.90, exc. Phoneline

 

[matrix05]

Looks like home BB is down to:
1. Green Cable (25Mbps) $25/m; Cable 50M at $30/m;
2. Red ADSL (15Mbps) $30/m;
3. Fibre $38/m (M1 after 3-mth free)

 

[plmokn]

Looks like home BB is down to:
1. Green Cable (25Mbps) $25/m; Cable 50M at $30/m;
2. Red ADSL (15Mbps) $30/m;
3. Fibre $38/m (M1 after 3-mth free)

any installation charges for a SNBB user to take up green or m1 as stated above?

 

[ekamatra]

Looks like home BB is down to:

2. Red ADSL (15Mbps) $30/m;

Really? Is this price specially for the IT Show?
Usually for that price it would be 6mpbs
.....excluding the phoneline charges.

 

[Ash]

Was waiting for the IT show got good deals to end my problem-free 10Mpbs service but... none.

Now looks like orange and green camps got their problems with china-based webbies. MR long waiting list is unbearable. So its still red camp as the most stable?

 

[trustnoone]

I was on the $23 10mbps plan with $5 rebate for homeline.

Was just offered the $30 15mbps plan like everyone else, but I negotiated successfully for $10 rebate for the homeline... so its like $2 more for bumpup to 15mbps. Not too bad in my opinion.