Recommend and Troubleshoot HDD

[Lethal]

Hi, recently I found out that my WD 2TB Black has been running slow. So slow that even opening of programs also take some time. I used HDTune and found out that I had like 120000+ of Ultra DMA CRC Error Count. I changed the sata cable and for a day or two the count doesn't increase. Possible to RMA the drive and any recommendation for 2TB HDD use for both OS and storage? FYI: HDD is still under warranty

 

[epos]

You can create RMA request without providing any fault info, they don't care. you send it in, they only check for physical damage. if its accepted, a replacement will be issued, most likely, a refurbished drive--used.

If a new cable solved the issue, you don't really need to RMA it.

 

[addamsg]

Hello Lethal,

Would like to sugget you for RMA without delay.. either to wait for any solution and during the solution violete the any terms and condition of the warranty

 

[jtjt00]

TS, you better do a error (uncheck quick scan) scan of the whole hard disk before you conclude it is fine.

 

[Lethal]

Performance and health in HD Sentinel Pro shows 100% except for communication problem between disk and host which is the error for ultra dma crc error count. Any difference if I use HDTune to do a full scan instead?