STAY AWAY! - Lim Boon Seng Driving Service (BBDC)
Other people have said it many times on this forum, and it is true - STAY AWAY from Lim Boon Seng Driving Service. It is run by Mr Lim and a couple other PDIs under him, including a Mr Ng. Registered at BBDC with a Gombak MRT pickup point. Mr Lim manages most of the bookings, while lessons (at least mine) were always with Mr Ng. Things may seem fine at first, but that's until Mr Lim himself makes a mistake in scheduling and turns completely unprofessional and unreasonable on you. He even sounded very nice the first few times I called, until the following happened and he flipped 180 degrees in attitude.
Here are the things that happened.
(1) I got booked in for a slot I never even asked for, and when I wasn't there (obviously, since I didn't even know), I was texted and blamed for it by Mr Lim. -> This happened to other people in this forum as well.
(2) Another slot I booked was actually double-booked by Mr Lim. Mr Lim's response to my SMS booking request was "OK", which anyone would assume means I can have the slot. But when I turned up, another student was booked in at the same time.
When I called Mr Lim to ask about it, (a) he claimed he replied me that the slot was unavailable, which he DID NOT as I clearly have SMS proof, and then (b) proceeded to shout at me over the phone whether I can read or not. As it was clearly his own scheduling mistake, his response and attitude was utterly unprofessional and unacceptable.
While I was still on the phone trying to sort the matter out with Mr Lim, my usual PDI Mr Ng, who works under Mr Lim, simply drove away with the other student without a word even AFTER I told him about this double-booking issue. I guess as long as someone turns up and pays them, these people really couldn't care less.
(4) Over a period of 5 weeks, I enquired at least 4 times about booking my driving test. I've already had 18 lessons so far. The response I got from him was always "OK, OK", but after that no action, no nothing. Almost feels as if my practical test booking was being dragged out on purpose. Even until now - nothing.
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So yes, like many before me on this forum I'd strongly advise people to stay away from Boon Seng Driving Service (BBDC), unless you want to be shouted at and insulted for mistakes Mr Lim himself has made in scheduling.
As I understand from others in this forum, Mr Lim is also very irresponsible in booking circuit practice slots before your test. Some people only get one before their actual test date. I will definitely be looking for another PDI now, and am quite glad I've seen the horrible, irresponsible side of this man - better now than too late (like right before my practical test).
