Reply Post Box bugs

[nubitol]

 

[Intrinion]

hi @nubitol

1st pic: Do you mean that the green overlay gets hidden by the red overlay as illustrated?

If possible, could you let us know what device you are using and chrome browser version + replication steps? (Is it always like this for you or are there certain Nintendo codes?)

Do let us know if you have any other add ons / accessibility settings such as zooms as well

I am unable replicate it on my Pixel 3 and Samsung Galaxy S10, iPhone XS.

 

[nubitol]

hi @nubitol

1st pic: Do you mean that the green overlay gets hidden by the red overlay as illustrated?

If possible, could you let us know what device you are using and chrome browser version + replication steps? (Is it always like this for you or are there certain Nintendo codes?)

Do let us know if you have any other add ons / accessibility settings such as zooms as well

I am unable replicate it on my Pixel 3 and Samsung Galaxy S10, iPhone XS.

Hi @Intrinion

1. Yes, the green overlay gets hidden by the red
2. This happen on Mobile Chrome browser on Android phoone Huawei P30 Pro, and suspected similarly happen to Bwaysaigan and one other user's phone too, because his screenshot matches with what happen to mine
3. No browser add ons is installed. Not turning on any accessibility settings. Zooms is default.

To replicate
1. On Huawei P30 Pro phone, install latest Chrome browser from Play Store or do an update
2. Browse any hardwarezone thread page and scroll down to the Reply Box
3. Press below button

4. The red box overlay will appear and then the Android keyboard will appear too, the red box overlay will be pushed upwards causing it to hide the green overlay, becoming like below

After this happen, the site saves the state into the browser, and everytime replying thread, the green box overlay always get hidden no matter the Android keyboard is activated or not. Then the reply box will always like this even after pages refreshes.

To solve this problem is by repeatingly clicking the button at No 3, press and wait, press and wait, and press and wait, repeatedly until the red box overlay is pushed down.

 

[Intrinion]

Thanks for the details. Regarding the keyboard, what keyboard are you currently using?

Could I check if you experience this on another browser /in incognito?

 

[nubitol]

1. Keyboard = Microsoft SwiftKey Keyboard
2. Tried using Android Firefox with mix result
a. The first time trying, the red overylay hides the green overlay after the keyboard appear, pressing on non clickable area (the page) resulting the keyboard to get closed, the red overlay remains on top of green overlay hiding it
b. Refreshing the page causes the Reply Box to have a refresh state, where the red overlay does not hide the green overlay. Repeat the point a but this time the red overlay is below the green overlay without hiding it.

My conclusion is, replying using mobile firefox has lesser problem compare to mobile chrome

 

[Intrinion]

I see. Thank you for the details once again.
So far the team is unable to replicate this.
Additional devices tested so far on chrome:

- LG V50 dual screen

Let Kok leong play play see see how he can solve this weird occurrence.

 

[nubitol]

So far 3 users have this issues
Bwaysa1gan
Nubitol
Lampano

For me i use Huawei P30 Pro. You can ask the other users their phone brand, android os, and browser

My step by step I provided is 100% will replicate the issue on my phone. It happens similarly to Firefox too but with mild affect, which sometimes the overlay didn't get push upward.

Maybe u should try China brand phones. Such as Xiaomi, and others.


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[Dragon]

Notified the tech team of this issue, hopefully it can be rectified.