Rig Auto shutdown. Ai Surge Protector activated ?

[oakley_870]

Good Day guys.

My rig has been auto shutting down on it's own. Saying there is a undervolt at the 3.3v rail.
i returned my PSU to Convergent, and we tested everything to be ok at site, and later reinstalled to get the rig back up again. Issue still persist. Have emailed to Ban Leong to ask if they encountered similar issues, but no reply from them since 21st Sept.

I am now running 1X 9290 as i am unable to start up with 2X 9290 running, not sure if there isnt enough power, or there is something wrong with the motherboard or with the graphics card.

Setup as follows.
Processor
Intel i7 2600K | Corsair H100
Mainboard
ASUS MAXIMUS EXTREME-Z68
Graphics Card
GIGABYTE R9290 X2 Crossfire
Memory
CORSAIR VENGEANCE 4X4GB 1866MHZ
Storage Drive
CRUCIAL M550 1TB SSD, WD 1TB Velociraptor
CORSAIR FORCE3 GT 120GB | WD 1TB BLACK
WD 4TB Black X2.
Display
DELL ULTRASHARP U2711
Optical Drive
LG 24X DVDRW
Power Supply Unit
CORSAIR AX1200
Casing
CORSAIR 600T
Operating System
WINDOWS 7 HOME PREMIUM 64BIT


maybe somebody can help me out to what is the problem ? and how i can solve it ?

 

[alvintan89]

Are you sure its auto shutdown? Not screen blackout?

 

[oakley_870]

Are you sure its auto shutdown? Not screen blackout?

yah it goes into reboot and shows this. ignore the 3kb and 2mouse message. not sure why it appears also...

 

[Yureak]

happens during intense gaming when alot of power is drawn. just turn off the AI surge protector in bios. its a false positive by the protection system. totally redundant as your psu should have OVP and UCP

 

[oakley_870]

happens during intense gaming when alot of power is drawn. just turn off the AI surge protector in bios. its a false positive by the protection system. totally redundant as your psu should have OVP and UCP

i already disabled it. but still auto shutdown now only running 1x 9290.

 

[Yureak]

i already disabled it. but still auto shutdown now only running 1x 9290.

Odd... Mine had that issue w my 780 but i turned it off and solved my issue. Is mobo def not psu. Bring your mobo down?

 

[jtjt00]

Somewhere there exist a partial short, causing voltage to drip below spec and trigger shutdown. Since you got 2x R9 290, swap with the other unit to conform it is not the 290 cards.

 

[oakley_870]

Somewhere there exist a partial short, causing voltage to drip below spec and trigger shutdown. Since you got 2x R9 290, swap with the other unit to conform it is not the 290 cards.

I have confirmed it to be not the cards causing the issue because i swap up and swap down the 2 cards.

The last round i had a Matrix Platinum GTX580. no issues until i hand itchy to upgrade.

I consulted another friend of mine who had similar setup. no issues from him. so i am guessing is the mobo so far.

Wonder if BL will entertain if i just bring my whole rig down.

 

[oakley_870]

anybody ?

 

[hlots123]

My rig has been auto shutting down on it's own. Saying there is a undervolt at the 3.3v rail.

do u have asus ai suite program running in windows? Maximus V Extreme surge protection triggering - Page 2

I am now running 1X 9290 as i am unable to start up with 2X 9290 running, not sure if there isnt enough power, or there is something wrong with the motherboard or with the graphics card.

hav u already tried clear cmos?