Rig Profile Error 403

[elmariachi]

Anyone getting this error when trying to update rig profile?
I am getting Error 403 - Forbidden when try to update my rig profile.

 

[Dragon]

Thanks for feedback.
Have you tried updating using a different browser or computer?

 

[elmariachi]

Thanks for feedback.
Have you tried updating using a different browser or computer?

Yes same error 403.

 

[elmariachi]

Any update??

 

[elmariachi]

Any update mods??

 

[Dragon]

Any update mods??

Are you entering special characters in the text field?

 

[elmariachi]

Are you entering special characters in the text field?

No leh normal characters and minute I hit save, I get 403 - Forbidden error.
Actually, even without changes and clicking save also I get the error.

Screenshot below :

P.S : Tried 3 to 4 other browsers all the same.

 

[Dragon]

No leh normal characters and minute I hit save, I get 403 - Forbidden error.
Actually, even without changes and clicking save also I get the error.

Screenshot below :

P.S : Tried 3 to 4 other browsers all the same.

To help us troubleshoot, may we know if it is a specific field and what was entered before the error?

 

[elmariachi]

To help us troubleshoot, may we know if it is a specific field and what was entered before the error?

I do not think it is any specific field because even if I do not update anything and hit save, I get this error. So I doubt it is anything to do with a specific field.
But I was trying to update Graphics Card and Monitor field earlier.

 

[elmariachi]

Any update? Thanks in advance!

 

[Dragon]

Any update? Thanks in advance!

We have forwarded your issue to our engineers, pending them to rectify it.

 

[elmariachi]

We have forwarded your issue to our engineers, pending them to rectify it.

Thank you so much!

 

[elmariachi]

Any update?

 

[Dragon]

Any update?

None yet, will keep you informed once we hear something from them.

 

[elmariachi]

None yet, will keep you informed once we hear something from them.

Still not working.

 

[Dragon]

Still not working.

Just checked with the engineers, they are able to replicate your rig profile and save. Can you share which exact field and the exact input you enter, that causes the error?

 

[elmariachi]

Just checked with the engineers, they are able to replicate your rig profile and save. Can you share which exact field and the exact input you enter, that causes the error?

Oddly, I can save my rig profile now! No more 403 error. Thanks a bunch Dragon!

 

[Dragon]

Oddly, I can save my rig profile now! No more 403 error. Thanks a bunch Dragon!

Glad that it is working for you now. Cheers!