router issue.

[chanfht]

I've recently change my router to ASUS RT AC56S. Only problem is that it blocks access to star wars: the old republic(give some error whenever i try to log in, not the game's fault). Tried using Hotspotshield or 4g tether from my phone and im able to log in. I am unable to access webpages like http://manifest.swtor.com/patch/patcher.patchmanifest. Ive disabled all the firewalls.

 

[j_t_fusion]

hard reset router and configure it from scratch again.

 

[chanfht]

tried doing that already. still unable to connect.

 

[terrykorkor]

try DMZ first?

 

[hlots123]

http://www.swtor.com/community/showthread.php?p=7236312#post7236312

does ur asus router come with preset dns setting? if yes try remove so it auto uses dns from ur isp...?

 

[chanfht]

can you guide me step by step for the settings? kinda unsure of what to do. DMZ and DDNS are both currently disabled.

 

[chanfht]

called m1 and they are unsure of what to do as well.

 

[hlots123]

https://support.myrepublic.com.sg/h...-or-change-my-DNS-settings-on-an-ASUS-router-

not sure how similar to urs, but at least check setting & current wan status page to see if dns servers set are same as ur isp's dns servers (u hav to google) instead of 3rd party ones...?

 

[chanfht]

followed those settings: m1 203.211.152.66 and 210.193.2.66. but connection to swtor is still refused.

 

[hlots123]

hmm, how abt these below? if still cannot, dunno...

m1
202.65.242.46
202.65.242.50

google
8.8.8.8
8.8.4.4 (not sure)

 

[chanfht]

tried both and still not working! hmm, using SurfeasyVPN/hotspotshield allows me to log in though.

 

[Henry Ng]

tried both and still not working! hmm, using SurfeasyVPN/hotspotshield allows me to log in though.

By right this router will not block any site at all as it does not have Trend Micro in it. Can call ASUS support hotline. If you are sure it is router faulty just bring it down to ASUS Router service centre for one to one exchange.

 

[yusoffb01]

uh can u try flash firmware?

 

[chanfht]

i updated the router. M1 called back and mentioned there was something wrong with the ip addresses starting with 118,119 about the connection to swtor.

 

[tungsten2]

There is something wrong with the website.
Don't think it is your router or ISP issue.

 

[JeNoVa-IcHiGo]

i updated the router. M1 called back and mentioned there was something wrong with the ip addresses starting with 118,119 about the connection to swtor.

Its not 118,119.

Its 118.189. It is blocked by EA Sports. M1 has previously contacted them numerous times but they don't reply at all.


The reason why it is block is probably EA sports uses a old GEO-LOCATION-to-IP database, which points the 118.189 range to China, and they block all china IPs from connecting to the server.

DNSes won't work/help here because it is the WAN IP that is being blocked here.

Only when using a proxy/telling M1 to remove your static IP, then you can access.

Thou, take note that once removed u cannot get it back, unless u willing to pay $2.14 per month.

 

[Henry Ng]

There is something wrong with the website.
Don't think it is your router or ISP issue.

I guess you are right as this router will not block any site because no security suite like Trend Micro.