Sager/Clevo Users' Lounge

[vienn379]

Anyone knows if theres any smaller power brick available for NP8170. The original one is very bulky .

 

[blizzzebub]

apparently, alvin was on reservice. i attempted 2 bank in the check again & as expected it bounced again. just emailed him 2 ask him 2 wire the money directly, if tat does not work. i gotta sue them

 

[Someonelikeu]

apparently, alvin was on reservice. i attempted 2 bank in the check again & as expected it bounced again. just emailed him 2 ask him 2 wire the money directly, if tat does not work. i gotta sue them

I can feel your pain... It seems to me like they are trying to drag the refund as long as possible until they they can deliver the order.

 

[Chiuster]

I had the same response, he said he banked in a cheque directly into my account couple of days ago but I have yet to see any movement in my account... I gotta call him again to find out what happened. I'll buy you guys a drink if you can guess his excuse!

 

[blizzzebub]

another day with no news from them. sick n tired of waiting
really looks like they dun have the money 2 refund us (thinking they used the money 4 their new shop)

 

[dzpliu]

so u guys got back ur refund yet?

 

[blizzzebub]

no, heard nothing from them yet

 

[blizzzebub]

Any1 heard anything from them?

 

[fi3ry_icy]

for those who want to get a refund and have had trouble getting it, i suggest u guys get your timeline right, meet up and head to CASE together.. lucky for me that im waiting for ivy bridge and 28nm GPUs.. almost gave in to temptation and bought sager from cubehub back then..

good luck guys, hope everything can be resolved..

 

[blizzzebub]

i went and made a CASE report online n they just got back 2 me just now.

they gave me 2 options,
1) ASSISTED CASE: go down 2 CASE, pay $10, have the customer relation officer type a letter, then i have 2 personally hand deliver the letter to cubehub. they will have 2 weeks to reply to the letter. CASE will get back to me on the outcome

2) FILED CASE: pay $25, CASE would do wat they call business correspondence with cubehub 4 me. i need not go down 2 CASE(but it will be faster if i did) nor cubehub. duration 4 the issue 2 be solved is typically 2-3months.

from my phone conversation with CASE, i get the impression tat they cant do much 4 me since cubehub has already agreed 2 refund me, they cant force cubehub 2 spit out the money, i would need 2 get someone else 2 do tat.

any1 managed 2 get a reply of some sort from cubehub? kept trying the office phone but no1s picking up. tried alvin's phone but seems he straight away cancel my calls (not even 1 ring).

since they have a new place, is there a new office number? where exactly is their new place? i gonna try go over there personally 2 get my money

 

[harky]

THE website only say High Street Centre....

think ppl who did not get refund.. best is meet together and log case?

 

[nuts]

Should hunt down his shop in High Street Centre(If it's really there) and bang table. My story -> http://forums.hardwarezone.com.sg/64750435-post68.html

 

[fi3ry_icy]

threaten to write to SPH to publish letter, usually that will scare the crap out of anyone..

 

[adhika_rexuss]

Hi guys,

Is there still any issue for buying Sager laptop in Singapore?

 

[vienn379]

Anyone knows where can i repair my sager NP8150 since sgcubhub wont be able to rma for me? My laptop can't power on at all

 

[holybell84]

Anyone knows where can i repair my sager NP8150 since sgcubhub wont be able to rma for me? My laptop can't power on at all

Try PC Dreams? They just repaired my NP8960(an older model), going down to Funan tomorrow to collect.

 

[holybell84]

Hi guys,

Is there still any issue for buying Sager laptop in Singapore?

Avoid cubehubs ba. Try Mucro or illegear? Biggest prob with getting a Sager Laptop is that sending it for rma is really tedious....

 

[vienn379]

which outlet did you go? The one at funan or sim lim? by the way wha problem did you face? Mine can't power on at all. Someone tried repairing for me but give up because he says its not only the motherboard but the bios also have prob. hmmm

 

[holybell84]

which outlet did you go? The one at funan or sim lim? by the way wha problem did you face? Mine can't power on at all. Someone tried repairing for me but give up because he says its not only the motherboard but the bios also have prob. hmmm

Funan's Laptop General Hospital at level 4, which is run by PC Dreams.

Mine also power problem; with no batt, sometimes when starting up, it will either power off immediately, power off when loading windows, or power off when using windows. When booting on battery, no problems. End up with battery, then the problem will not occur.

 

[jackle]

Avoid cubehubs ba. Try Mucro or illegear? Biggest prob with getting a Sager Laptop is that sending it for rma is really tedious....

but mucro.asia like haven't update their site in a very long time