Samsung Galaxy S2: Troubleshooting (Post your issues here)

[Vulpix]

Okay, this thread will be for everyone with issues, I want to consolidate this so the forums isn't cluttered with random problems everywhere, making it difficult for people to find out if someone else has resolved the issue.

For all issues regarding rooting, please use the rooting thread located here.

General discussion should go to this thread here.

If you want people to help you, please explain your issue properly and provide as much information as you can.

Rooted: Yes/No
Firmware: KF1? KF2?
Provider: Singtel? M1? Starhub?
Issue you are facing: Everytime I click the hot girls app, I see girls that are CLOTHED! I downloaded the app from a not-so-suspicious site called FREEPAIDAPPSFORSTEALINGYOURPHONEINFO.COM so please help me!

If you follow the above template, we will be able to help you with your trouble. But before you post, just do a quick search of your issue in this thread so that you don't have to wait around for someone to reply to you.

 

[Woon Lim]

Hi,

I have the same data connection problem posted by Retinaburn1.

http://forums.hardwarezone.com.sg/showthread.php?t=3318719

Details of my set:
Rooted: No
Firmware: XWKF1
Provider: Singtel
Issue: data connection showing 3G but no network connection. Unable to surf net or push mail or watsapps unless toggle data connection off and on. This happens maybe once or twice a day without any alerts. A bit frustrated when i missed my gf's watsapps or important mails.

Btw, someone posted this http://forums.whirlpool.net.au/forum...14413&p=2&#r21 and I do not really understand. Please enlighten, thanks.

 

[Vulpix]

Hi,

I have the same data connection problem posted by Retinaburn1.

http://forums.hardwarezone.com.sg/showthread.php?t=3318719

Details of my set:
Rooted: No
Firmware: XWKF1
Provider: Singtel
Issue: data connection showing 3G but no network connection. Unable to surf net or push mail or watsapps unless toggle data connection off and on. This happens maybe once or twice a day without any alerts. A bit frustrated when i missed my gf's watsapps or important mails.

Btw, someone posted this http://forums.whirlpool.net.au/forum...14413&p=2&#r21 and I do not really understand. Please enlighten, thanks.

Your link is broken, and it sounds like your area's data connection is crap, which area are you encountering this issue?

 

[Woon Lim]

I work at Raffles Place and stay at Queenstown. I don't think it has to do with the area, because my last HTC desire never encountered such issues.

 

[Vulpix]

I work at Raffles Place and stay at Queenstown. I don't think it has to do with the area, because my last HTC desire never encountered such issues.

If it's so near town then cannot be connectivity issues... Did you try just rebooting your phone once?

 

[Woon Lim]

I rebooted before. But the problem persists.

 

[darknez]

You might want to try a master reset. But please remember to back up everything first.

 

[Woon Lim]

I am also googling to source for answer... This guy explained in details what's happening to me as well.

Quote:
"3G doesn't work after regaining signal
Hey guys. So, I just picked up the G2 and its cool for the most part but i have a pretty big problem. I live in japan, so I'm forced to ride the trains a lot. This means going under lots of underground tunnels. This is where the problem lies. Whenever I go under a tunnel and ,ofcourse lose 3g reception, when I come out and 3G reception comes back, my download connection doesn't. In other words, even though I have a 3g signal again, NOTHING WORKS. Email, browsing, anything requiring a connection stops working, just times out. In fact, under the 3G bar at the top of the screen, I can notice that the down arrow (which I assume means downstream) doesnt light up at all. The only way to get data working again is to reset the 3g connection. So, basically, everytime I lose reception and then get it back (which is about every minute or so on the train!) , I'm forced to reset the connection. "

 

[Woon Lim]

Omg, a master reset??? Don't you guys experience this issue at all?

 

[Vulpix]

To be honest no... Maybe you should do a reset, if still cannot go service center. Ever had a friend's DHD got antenna problems.

 

[hondacivic06]

I work at Raffles Place and stay at Queenstown. I don't think it has to do with the area, because my last HTC desire never encountered such issues.

Call up ur provider, initially i did not have the same problem with my blackberry, but i experienced very weak connection with my sgs2.

Called up my provider, and they "resetted" the line for me, though not perfect, but much better.

 

[Woon Lim]

Initially I thought this is a common issue as I googled that alot of ppl having this issue too. There is even a long thread in xda forum discussing this.

Since it's not a firmware issue. I will try to do a reset first, thanks for your advice.

 

[halocast]

Initially I thought this is a common issue as I googled that alot of ppl having this issue too. There is even a long thread in xda forum discussing this.

Since it's not a firmware issue. I will try to do a reset first, thanks for your advice.

Hi i do experience this also.

but maybe once or twice .. sometimes the connection will just like dun work.
happens when wake from sleep.. or sometimes while surfing.

I tried disable dormancy.. but its worst for me. so i reenable.. and so far still ok.

only stopped once so far.

 

[halocast]

Anyone else camera got the pink spot issue ah?

Issit firmware or hardware problem?

I got it.. should i go service centre?

Can anyone take a picture against a white background and let me see mah

Anyone went to service and change.. got solve the issue mah?

 

[Realy Stupid Idiot]

When I receive call, and the call ends, the screen black out~!

I can't press anything~! If the other party forgot to end the call on their side, I can still hear the call~! But I can't end it, the screen black out~!

Firmware all this are original, no root~! Provider is starhub~!

how~? anyone encounter before~? is it the proximity thing~?

 

[achtungbaby]

Hi,

I have the same data connection problem posted by Retinaburn1.

http://forums.hardwarezone.com.sg/showthread.php?t=3318719

Details of my set:
Rooted: No
Firmware: XWKF1
Provider: Singtel
Issue: data connection showing 3G but no network connection. Unable to surf net or push mail or watsapps unless toggle data connection off and on. This happens maybe once or twice a day without any alerts. A bit frustrated when i missed my gf's watsapps or important mails.

Btw, someone posted this http://forums.whirlpool.net.au/forum...14413&p=2&#r21 and I do not really understand. Please enlighten, thanks.

Sama sama here

Provider: StarHub. In Raffles Place area n places with poor coverage.

Will show 3G but with no colors on the up/down arrows. Hence unable to surf or open apps which need connections.
Have to on/off the set.

Super sian.

 

[halocast]

Sama sama here

Provider: StarHub. In Raffles Place area n places with poor coverage.

Will show 3G but with no colors on the up/down arrows. Hence unable to surf or open apps which need connections.
Have to on/off the set.

Super sian.

same here.. on M1 though.

i just disable the packet data and turn it on again. can work riao.

no need switch off phone

 

[nakky87]

anyone know which official firm ware i should root my phone to?
current fw is xwkf1

 

[rethaFrey]

anyone know which official firm ware i should root my phone to?
current fw is xwkf1

root != official.

 

[rethaFrey]

When I receive call, and the call ends, the screen black out~!

I can't press anything~! If the other party forgot to end the call on their side, I can still hear the call~! But I can't end it, the screen black out~!

Firmware all this are original, no root~! Provider is starhub~!

how~? anyone encounter before~? is it the proximity thing~?

settings > call > call answering > power button ends calls?