Samsung Galaxy S22 Series Preorder Collection/Delivery Updates

[mkw]

My order has been out for delivery since 2pm..still not arrived. ...

Finally received 1900hrs

 

[rharish_21]

Ordered from: Samsung Online
Date/Time ordered: 13 Feb, 9:00PM
Delivery or Collection: Collection at Causeway Point
Phone Model: S22 Ultra
Storage Size: 256 GB
Color: Phantom White

Status: Processing - Order received

I called in Samsung Hotline and unfortunately the batch which is supposed to be for my delivery is stuck with Manufacturing plant. So they're expecting a shipment delay until 11th March 2022.. Sigh..

Update: Cancelled and reordered through Gain City.. Comes with all the Preorder Promo and delivery by 28-Feb-2022.. Samsung side is so much screwed this time around.

 

[camoguysg]

So you guys ordering online have options to do self collect? I wasn't given any option but delivery

Mine also delivery nia. No option for self collection. Currently status still processing and says ship from 7 Mar. But tmd already charged my credit card

 

[jcbcorp]

So you guys ordering online have options to do self collect? I wasn't given any option but delivery

strange but true, yes.. lesson learnt like most mentioned here, unless gunning for special color, no more Samsung eStore.

 

[kyleongwl]

Ordered from: Samsung Online
Date/Time ordered: 10 Feb, 9:00PM
Delivery or Collection: Collection at Jurong Point
Phone Model: S22 Ultra
Storage Size: 256 GB
Color: Burgundy

Status:

• Have confirmed collection/delivery date

 

[kyleongwl]

cancel?
and go back to end of line?

 

[Tomtom555]

Finally received 1900hrs

Which model? Does it come with a screen protector


Read HWZ Forum Rules!

 

[jason]

why some people order from non-telco ??

 

[isaackenny]

received a called from compasia to collect my trade in set .. lol I even yet collect my S22U

 

[d3fc0n]

why some people order from non-telco ??

no sign plan then dont buy frm telco lor

 

[aerolord]

Lazada says shipped means should be arriving next day right

 

[ssathiishk]

Ordered from: Samsung Online
Date/Time ordered: 10 Feb, 11:30
Delivery or Collection: Delivery
Phone Model: S22 Ultra
Storage Size: 256 GB
Color: Green

Status: processing ships from 25th Feb 2022

 

[ssathiishk]

strange but true, yes.. lesson learnt like most mentioned here, unless gunning for special color, no more Samsung eStore.

yes, samsung store gets least priority. if you ordered through samsung online and market demand is high then you're gone!!! forget it , after sometime you'll fedup and cancel your order. it takes around 1.5 months to get back money from them.

they did same delay/ response for watch 4.

 

[ssathiishk]

Ordered from: Samsung Online
Date/Time ordered: 10 Feb, 11:30
Delivery or Collection: Delivery
Phone Model: S22 Ultra
Storage Size: 256 GB
Color: Green

Status: processing ships from 25th Feb 2022

Yes, please do provide me with the order number sir ?
Samsung Singapore Live Chat • ‎11:23 PM


SG220210-XXXXXXX
‎11:23 PM


Thank you for sharing the information.
‎11:23 PM


Our sincerest apology for letting you down and for the inconvenience caused.
‎11:24 PM


Based per checking over here, your order would be delay for next 2 weeks.


This is because of delay on shipment for the batch of orders.


The time frame for this phone delivery is from 11th March 2022 onward.


We are committed to delivering our customers' devices as soon as possible. As all pre-order devices are done in batches, we sincerely appreciate your patience and understanding.


Rest assured that you will be contacted by our logistic partner for the delivery arrangement soon.



Meanwhile, we are reviewing our internal process so that we can better improve to serve our customers better.
Samsung Singapore Live Chat • ‎11:25 PM

 

[xcubepro]

Based per checking over here, your order would be delay for next 2 weeks.
This is because of delay on shipment for the batch of orders.
The time frame for this phone delivery is from 11th March 2022 onward.

Oh wow, how did this happen? You ordered so early though. I wonder how they separated the batches then.

 

[Akakaka]

Yes, please do provide me with the order number sir ?
Samsung Singapore Live Chat • ‎11:23 PM


SG220210-XXXXXXX
‎11:23 PM


Thank you for sharing the information.
‎11:23 PM


Our sincerest apology for letting you down and for the inconvenience caused.
‎11:24 PM


Based per checking over here, your order would be delay for next 2 weeks.


This is because of delay on shipment for the batch of orders.


The time frame for this phone delivery is from 11th March 2022 onward.


We are committed to delivering our customers' devices as soon as possible. As all pre-order devices are done in batches, we sincerely appreciate your patience and understanding.


Rest assured that you will be contacted by our logistic partner for the delivery arrangement soon.



Meanwhile, we are reviewing our internal process so that we can better improve to serve our customers better.
Samsung Singapore Live Chat • ‎11:25 PM

Thanks bro, this made me cancel my order from Samsung... went to buy from Shopee instead.

 

[Tomtom555]

yes, samsung store gets least priority. if you ordered through samsung online and market demand is high then you're gone!!! forget it , after sometime you'll fedup and cancel your order. it takes around 1.5 months to get back money from them.
they did same delay/ response for watch 4.

Samsung don't dare to screw the telcos.
So screw the individuals loh.


Read HWZ Forum Rules!

 

[xcubepro]

I had a chat with Samsung Online as well after reading ssathiishk's post.
My order is now being delayed as well. OMG, this is so frustrating.

Yes, your current order is expecting some delay which is for 2 weeks and would be notified further from samsung officially via email. The next delivery date to store is expecting by 11th March 2022.

We only receive this infromation and notified of delay Today, that is the reason 2 days back we are following as per schedule arrangement.

 

[Snoweagle]

If now the orders are delayed, they’re repeating on what happened to Fold3 and Flip3 preorders last year.

 

[jlekssp]

I had a chat with Samsung Online as well after reading ssathiishk's post.
My order is now being delayed as well. OMG, this is so frustrating.

When did u order and what configuration? Mine was dated 14th Mar and now when I check, the date is gone