Seagate Service Centre

[spacemarine]

Hi everyone,

regarding RMA do we still need to produce the receipt even though that the HDD still has warranty from Seagate?

 

[ekardo]

if going thru normal RMA process, no reciept is required. just fill in the online form and bring down to Funan..a small shop is handling it..

 

[spacemarine]

Oh okok thanks just wana clarify this before going down to Funan.

 

[deekjor]

Hi,

Sorry for bumping old thread but my 3.5 seagate internal HDD which i bought from SLS 3 months ago is causing alot of problems.

Anyone can confirm that the location for returning it is still the one below ?
I read many different address, some say funan, some say changi, some say achieva something...

Also do I need to fill up the seagate warranty form on their website and print out as stated by someone as well ?

AceCom Technologies Pte Ltd
No 1 Ubi View #03-10 Focus One Singapore 408555
Tel: (65) 6353 7767 Fax : (65) 6353 7747
Email : sales@acecom.com.sg
Support : rma@acecom.com.sg
Website : AceCom Technologies Pte Ltd |
Mon to Fri : 9:00 to 18:00
Sat/Sun/PH : Close

Thanks

 

[chunxi]

Hi,

Sorry for bumping old thread but my 3.5 seagate internal HDD which i bought from SLS 3 months ago is causing alot of problems.

Anyone can confirm that the location for returning it is still the one below ?
I read many different address, some say funan, some say changi, some say achieva something...

Also do I need to fill up the seagate warranty form on their website and print out as stated by someone as well ?



Thanks

go to seagate website to check your warranty
Warranty & Replacements | Seagate

the page will tell you where to return and if rma form is needed.

 

[pricklepantz]

Hi, bought 4TB Seagate ext hdd from Big BOx on 20 March 2015 and suddenly it stopped working last week. Been trying to recover data but failed.

Strangely, the website has been rejecting my SN saying that it's expired.

Anyone has idea how to contact them directly?

I tried this phone no but no operator attending and don't know the extension number.

Add: 7000 Ang Mo Kio Avenue 5
Singapore 569877 Tel:+65 64853888,+65 64833888 Fax: +65 64840110

Thank you for your help.

 

[kandinsky]

I tried this phone no but no operator attending and don't know the extension number.

Add: 7000 Ang Mo Kio Avenue 5
Singapore 569877 Tel:+65 64853888,+65 64833888 Fax: +65 64840110

Thank you for your help.

The contact us page states this:

Seagate Support will be unavailable from Mar 21 12:00PM until Mar 22 due to system maintenance.

http://www.seagate.com/sg/en/contacts/

Try calling again on 23rd?

 

[pricklepantz]

The contact us page states this:



Try calling again on 23rd?

Weird, i'm not seeing that message on Chrome Mac...

Got in touch with Ace and they said, the SN is not under them.
recommend me this number 8001101150 but support is closed, asked me to go website instead.
Ace also told me to go Funan..