Service centre for macbook pro

giogioarmani7

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Currently my macbook pro having some issue on the wifi things and its still under apple care. Can anyone suggest me for the repair centre? how about reserve at ion orchard or whellock or serve at sunshine plaza ?
 

slogd3ad

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Any apple service shop will do.
It will take your mac 3 - 5 working days. But usually much faster than they stated.
Just use this magic word, 'request for expedite please'.
 

PetPet

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Is that the best place? I have been there, the person over there doesn't seem that professional to me. :(

Really :( ? Had my fair share of crap experience at QCD hence my advise to try the one at PS.
 

(^@^)"

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Really :( ? Had my fair share of crap experience at QCD hence my advise to try the one at PS.

PetPet, my MBP has no more warranty. The battery needs to be replaced as I had plugged in the power adaptor all the while, so although the cycles is not up, battery cannot charged. Also, the MBR will restart a few times on its own from time to time. Would you recommend me to bring it down to QCD or Adlabs, which are the authorised service centres, or other repair places? I just worry that the cost of repair is :eek: at the authorised service centres.

Sigh, didn't buy apple care.
 

PetPet

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both of the costs should be the same since they're sourcing parts from Apple.

I would recommend you to do a permission repair and do some diagnosing to figure out whether it's a software or hardware issue.

Also, it's unhealthy for the battery to be always plugged in.
 

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both of the costs should be the same since they're sourcing parts from Apple.

I would recommend you to do a permission repair and do some diagnosing to figure out whether it's a software or hardware issue.

Also, it's unhealthy for the battery to be always plugged in.

Ya, lesson learnt. Hiazzzzz. Thanks for the advice. Will try Adlabs at Changi City Point. The lao beng at the counter of adlabs at Plaza Sing gave me a really bad impression.
 

EJB

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both of the costs should be the same since they're sourcing parts from Apple.

I would recommend you to do a permission repair and do some diagnosing to figure out whether it's a software or hardware issue.

Also, it's unhealthy for the battery to be always plugged in.
Urm, my battery is always plugged in... what's wrong?
 

potter82

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repair

i had a not so good experience with the a.lab @ PS too - the good thing abt them is their turnaround time is better than qcd, qcd takes 3-5 days but alab only takes 1-2 days. But the quality of their repair is kinda questionable - for my issue, i had to go to a.lab like 3 times - initially they only did smc reset then they changed my magsafe adapter then they replaced my logic board. after that, i had probs with wifi which i didnt before. So in the end i went to qcd to see if they can fix it once n for all. So far so good. Its only been a week though. I hope it will last longer
 

EJB

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Having WIFI issues. One day the airport just went missing, reboots didn't work, I took apart the MBP, tried to tighten and reseat the airport, didn't work.

Have to send in. Will send in to A.Lab at PS tomorrow. Anybody knows if it's cost effective and how will their charges be like?

MBP is 4 years old, and ran out of ACPP already.
 

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I went to a.lab @ PS. Initial diagnosis points to either battery, logic board and/or ram. Batt is $280. Batt is definitely down. Logic board is $1k. They suspect the logic board is the problem. Replaced already only has a warranty of 3 months. They recommend upgrading to a better model instead of repairing. Sigh. Late 2011 model. So fast spoilt.
 

EJB

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Anything more than S$200, you might as well DIY.

You can purchase the Airport card at US$80 online.
That's good to know, I've already taken apart the unit and put back, so I'm pretty confident to change it. I'll go and ask how much they are going to charge me.

My only worry is that I change the airport but it still doesn't work. It's a mid 2010 unibody Mac, so I don't want to spend too much on it as I'm intending to change next year.

Currently only use it at home, I can survive with LAN. My room has a lan point.
 

asriznet

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I went to a.lab @ PS. Initial diagnosis points to either battery, logic board and/or ram. Batt is $280. Batt is definitely down. Logic board is $1k. They suspect the logic board is the problem. Replaced already only has a warranty of 3 months. They recommend upgrading to a better model instead of repairing. Sigh. Late 2011 model. So fast spoilt.

To be honest if it's a Logic Board issue, it's not worth paying for a repair. If your warranty ran out not too long ago(less than a month), you may want to call in AppleCare to request for repair exception. Be nice to the advisor and he prolly will return the gesture with good news for you :)

That's good to know, I've already taken apart the unit and put back, so I'm pretty confident to change it. I'll go and ask how much they are going to charge me.

My only worry is that I change the airport but it still doesn't work. It's a mid 2010 unibody Mac, so I don't want to spend too much on it as I'm intending to change next year.

Currently only use it at home, I can survive with LAN. My room has a lan point.

The simplest troubleshooting for such issue is SMC + NVRAM reset.

Intel-based Macs: Resetting the System Management Controller (SMC)
About NVRAM and PRAM

You would be surprise that you don't have to tear apart the computer and the reset resolved the issue.

Also you may want to load up System Information to see if the airport card is being detected by the computer.(click on  menu, hold down option and click on System Information/Report)

If it's detected and no significant fault/error found, you may want to boot to the recovery system(Command + R on startup) and see if wifi works there. And if it works okay on recovery system, your issue is most likely a software issue and not hardware fault.
 

EJB

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The simplest troubleshooting for such issue is SMC + NVRAM reset.

Intel-based Macs: Resetting the System Management Controller (SMC)
About NVRAM and PRAM

You would be surprise that you don't have to tear apart the computer and the reset resolved the issue.

Also you may want to load up System Information to see if the airport card is being detected by the computer.(click on  menu, hold down option and click on System Information/Report)

If it's detected and no significant fault/error found, you may want to boot to the recovery system(Command + R on startup) and see if wifi works there. And if it works okay on recovery system, your issue is most likely a software issue and not hardware fault.

Already tried zapping the PRAM three times, no go.

So I tore it apart thinking if I reseat the Airport Card, it should work, still no go.

I checked the device list, Airport is listed as en1 interface, but under WIFI, it's not detected.

I swapped 2 HDDs with Mac OS X into it, but once boot up same, cannot detect. Seems like a hardware issue.
 

asriznet

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Already tried zapping the PRAM three times, no go.

So I tore it apart thinking if I reseat the Airport Card, it should work, still no go.

I checked the device list, Airport is listed as en1 interface, but under WIFI, it's not detected.

I swapped 2 HDDs with Mac OS X into it, but once boot up same, cannot detect. Seems like a hardware issue.

Oh well, that's odd. If it's just the airport card, it's prolly worth to DIY yourself but if it's an issue with the logic board, i prolly wouldn't bother.

It's only if you want to risk paying $80 for the airport card only to find out that it's a faulty logic board.

But who knows, you might just end up to pay $80 for the airport and in the end sell away the computer for $1K or somethin...
 

EJB

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Oh well, that's odd. If it's just the airport card, it's prolly worth to DIY yourself but if it's an issue with the logic board, i prolly wouldn't bother.

It's only if you want to risk paying $80 for the airport card only to find out that it's a faulty logic board.

But who knows, you might just end up to pay $80 for the airport and in the end sell away the computer for $1K or somethin...
I doubt I can sell it away at 1k, it's a Mid 2010 MBP. Thinking of selling it for parts harvesters.

Then I'll need to get a new one. Hmm it's a trade off.
 
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