SIMBA Telecom discussion thread

tohchr

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Received this SMS:

Free Plan upgrade! We have increased Msia roaming to 50GB for you at no extra charges. SIMBA Simply The Best! Thank you.
 

hwsstx

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Received this SMS:

Free Plan upgrade! We have increased Msia roaming to 50GB for you at no extra charges. SIMBA Simply The Best! Thank you.
For me on Seniors Plan

Free Plan upgrade! We have increased local data to 100GB for you at no extra charges. SIMBA Simply The Best! Thank you.
 

Panerex

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Found the answer. Only 21countries is part of the fee idd. Can use voice app to make use of the free idd.
Still not very sure about the 400 IDD minutes under the SuperRoam Max plan.

Does it mean, if i am overseas (e.g., China) at any of the 21 countries, I can within the 400 mins:
- receive calls from and make calls to local China phone numbers? ie., just call +86 xxx
- receive calls from and make calls to Singapore phone numbers? Ie. just call +65 xxxx
 

gregory_choo

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Still not very sure about the 400 IDD minutes under the SuperRoam Max plan.

Does it mean, if i am overseas (e.g., China) at any of the 21 countries, I can within the 400 mins:
- receive calls from and make calls to local China phone numbers? ie., just call +86 xxx
- receive calls from and make calls to Singapore phone numbers? Ie. just call +65 xxxx
make calls to sg numbers are considered as local calls.
calls to china numbers are idd calls.
 

tohchr

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Still not very sure about the 400 IDD minutes under the SuperRoam Max plan.

Does it mean, if i am overseas (e.g., China) at any of the 21 countries, I can within the 400 mins:
- receive calls from and make calls to local China phone numbers? ie., just call +86 xxx
- receive calls from and make calls to Singapore phone numbers? Ie. just call +65 xxxx
To add on, regardless of which part of the world u made or received calls to/from +65, it FREE.
Regardless of which part of the world u received calls from +86, it FREE..
Regardless of which part of the world u MADE calls to +86, it under the 400 mins IDD.
 

froztheart

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Still not very sure about the 400 IDD minutes under the SuperRoam Max plan.

Does it mean, if i am overseas (e.g., China) at any of the 21 countries, I can within the 400 mins:
- receive calls from and make calls to local China phone numbers? ie., just call +86 xxx
- receive calls from and make calls to Singapore phone numbers? Ie. just call +65 xxxx
Received the SMS too!
 

Milo Van

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Received this SMS:

Free Plan upgrade! We have increased Msia roaming to 50GB for you at no extra charges. SIMBA Simply The Best! Thank you.
Mine still nothing. Anyway I got a email reply from SIMBA saying this, which is ridiculous.

"Please be advised that your plan is the old plan of SuperRoam MY; thus the plan enhancement was not automatically applied to your plan.

If the current SuperRoam MY is the version 2. yes it will upgrade automatically.

If you wish to benefit from the new entitlements, you will need to switch to the new plan."
 

tohchr

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Mine still nothing. Anyway I got a email reply from SIMBA saying this, which is ridiculous.

"Please be advised that your plan is the old plan of SuperRoam MY; thus the plan enhancement was not automatically applied to your plan.

If the current SuperRoam MY is the version 2. yes it will upgrade automatically.

If you wish to benefit from the new entitlements, you will need to switch to the new plan."
No choice, then u will need to switch plan on the 3rd month 25 days
 

froztheart

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Mine still nothing. Anyway I got a email reply from SIMBA saying this, which is ridiculous.

"Please be advised that your plan is the old plan of SuperRoam MY; thus the plan enhancement was not automatically applied to your plan.

If the current SuperRoam MY is the version 2. yes it will upgrade automatically.

If you wish to benefit from the new entitlements, you will need to switch to the new plan."
Just make a switch then, at least you are able to change unlike various other MVNOS that requires porting in and out to enjoy the benefits if any.
 

Milo Van

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No choice, then u will need to switch plan on the 3rd month 25 days

Just make a switch then, at least you are able to change unlike various other MVNOS that requires porting in and out to enjoy the benefits if any.
Yep no choice then, got to wait till 3rd month which is Jan next year for my case. The extra roaming gbs would have been handy for my upcoming year end travels.

Just sharing this in case there are others also on the 1st gen SuperRoam plan.
 

Jurong640

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SIMBA have just added more roaming countries.

➡Vanuatu and Uzbekistan to 60+ roaming countries (Group A)
➡Tajikistan to Group B at $8/GB
➡Azerbaijan to Group C at $15/GB
 

JivBunny

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For me on Seniors Plan

Free Plan upgrade! We have increased local data to 100GB for you at no extra charges. SIMBA Simply The Best! Thank you.

my parents received this sms too.

from 20gb to 100gb

roaming data also increase from 1gb to 3gb international. Good deal
 
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