SIMBA Telecom discussion thread

[keenklee]

Around Ave 13 there.. Even at the coffeeshop singtel dropped to 3G but cannot load.

IMHO.
I "maybe" going there tomorrow.
See if i can detour there with TPG.

 

[keenklee]

Are you using iPhone? I only heard iPhones having these weird problem. On Android, the hotspot sharing is dependant on your phone settings and not mobile operator.

I also think you never set up your hotspot apn. I've seen people iPhone don't have the hotspot settings before, but after some set up done, it will appear. iPhone APN settings there, there is a separate APN settings for hotspot, so please ensure the hotspot APN is set to tpg.


Which part of Tuas? If you are talking about Tuas South, it's quite good. Tuas South is also quite big, my experience from Tuas Viaduct to Tuas South Street 12 area has been very good. I see there are quite a lot of simba antennas around Tuas South. I have used starhub and singtel in Tuas South before, many times they dropped to 3G and no data through. M1 is pretty fine there.

Simba performs the best there for me. I think it's because Tuas South is quite an open area and new place that was recently built up, hence Simba has the opportunity to deploy their infrastructure there. They recently deployed 5G NSA is many places in Tuas South, you can refer network coverage on nPerf website. You can also see where is their 5G coverage in Tuas South.

Anything beyond Lamp Post 1 have yet to be verified.

IMHO.
Eh... not I ask leh...

 

[jayjay0702]

Hmm anyone else can't get 5G anymore? Not sure whether they turned it off on my line or my area..

 

[keenklee]

Hmm anyone else can't get 5G anymore? Not sure whether they turned it off on my line or my area..

IMHO.
My mobile used to be able to connect to 5G. After I upgrade firmware, cannot already.

 

[Jurong640]

Hmm anyone else can't get 5G anymore? Not sure whether they turned it off on my line or my area..

what phone is that? Inside 5G coverage area?

 

[jayjay0702]

IMHO.
My mobile used to be able to connect to 5G. After I upgrade firmware, cannot already.

I didn't upgrade my phone at all

what phone is that? Inside 5G coverage area?

iphone 12. Ya definitely inside. Little india area

 

[sk0065]

Thanks


edited.
All is good. E-mail finaly came - after 2 hours. Hahhah.

Just received the SIM card.
Activated it with Singpass.

question:
Not immediately can use one Ah?

can log in to the simba app liao.
but can’t call out nor receive call.

 

[jayjay0702]

Not sure if anyone can test a phenomenon I observed..

When set to 5G Auto, but not connected to 5G, I was able to get a higher speed of ~80-90 Mb/s. If set to LTE only was only able to get 50-70 Mb/s. Not sure if the phone is using more power when on 5G auto thus the higher speeds.

On iPhone 12 iOS 16.5

 

[keenklee]

Not sure if anyone can test a phenomenon I observed..

When set to 5G Auto, but not connected to 5G, I was able to get a higher speed of ~80-90 Mb/s. If set to LTE only was only able to get 50-70 Mb/s. Not sure if the phone is using more power when on 5G auto thus the higher speeds.

On iPhone 12 iOS 16.5

IMHO. IIRC.
TPG got 2 bands. I suspect your setting connects you to different bands.
To differentiate, when you do the speed test, take note of the upload speed - they should be different as well.

My testing eons ago, for upload and download, one band is almost symmetrical where as the other is asymmetrical i.e. the download is much higher than upload e.g. download is 20, upload is 5.

P.S. Non iPhone.

 

[kazuki666]

I read that Changi Mobile supports postpaid and prepaid port-in:

https://changimobile.com/portin

Thanks! hmm So maybe I can jump out from Simba prepaid to Changi Mobile postpaid. After that I am able to join any postpaid telco/mvno already.

Thanks!

 

[jayjay0702]

IMHO. IIRC.
TPG got 2 bands. I suspect your setting connects you to different bands.
To differentiate, when you do the speed test, take note of the upload speed - they should be different as well.

My testing eons ago, for upload and download, one band is almost symmetrical where as the other is asymmetrical i.e. the download is much higher than upload e.g. download is 20, upload is 5.

P.S. Non iPhone.

Hmm the upload speed are identical, so what does that mean actually?

 

[sk0065]

Just received the SIM card.
Activated it with Singpass.

question:
Not immediately can use one Ah?

can log in to the simba app liao.
but can’t call out nor receive call.

Activation takes time

or is it need to configure apn?

first time use SIM card so difficult one.

 

[keenklee]

Hmm the upload speed are identical, so what does that mean actually?

IMHO. IIRC.
Oops, I forgotten to type the most important point, IIRC, the asymmetrical download/upload, the download speed is usually is faster than the symmetrical one.

So based on this observation, depending which band u r connected to, the download speed could defer.

Point to note, my testings were sometime back based in locations that are not high foot fall.

 

[andyqkw]

Wrote in to SIMBA about 5G. Cryptic response. They said their 5G NSA trial has ended, ask me to enjoy premium 4G experience. You see their website has systematically removed all mention of 5G as well. My guess is they are rolling back 5G commitment as they are not willing to invest the additional overheads to increase throughput for the demand. They got 660k subscribers, if each only subscribe to $10 plan, that's only $6.6 million a month or $79.2 million a year. With their overheads, I wonder how to recover investments?

Their outdated 5G website

https://simba.sg/5G

 

[sk0065]

Activation takes time

or is it need to configure apn?

first time use SIM card so difficult one.

Really very cui.
SIM card cannot work. Hot line wait very long.

then wanna try again after work, hotline is off already.

wanna terminate - how to do it?
Send e-mail?

really is 1 cent gets 1 cent goods.

 

[tohchr]

Really very cui.
SIM card cannot work. Hot line wait very long.

then wanna try again after work, hotline is off already.

wanna terminate - how to do it?
Send e-mail?

really is 1 cent gets 1 cent goods.

What issue are u facing actually?

 

[sk0065]

What issue are u facing actually?

U are very kind to reply. But it’s ok la.

no time / energy to solve the issue.

Who knows how to cancel / terminate , teach me ok?
their faq for a few versions one.
haizzzz

 

[tohchr]

U are very kind to reply. But it’s ok la.

no time / energy to solve the issue.

Who knows how to cancel / terminate , teach me ok?
their faq for a few versions one.
haizzzz

https://support.simba.sg/hc/en-us/requests/new?ticket_form_id=12497541316377

 

[sk0065]

https://support.simba.sg/hc/en-us/requests/new?ticket_form_id=12497541316377

Thanks bro.

 

[Cyborg]

Really very cui.
SIM card cannot work. Hot line wait very long.

then wanna try again after work, hotline is off already.

wanna terminate - how to do it?
Send e-mail?

really is 1 cent gets 1 cent goods.

For termination of account ..... click on this link

Simba Account Termination Form