SIMBA Telecom discussion thread

Asphodeli

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Joke sia SIMBA, my SIM card keeps getting detected as invalid or "no card" on two different phones.
What are the chances that my SIM card is faulty? I tolerated this issue for like almost 10 months already
 

Jurong640

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Joke sia SIMBA, my SIM card keeps getting detected as invalid or "no card" on two different phones.
What are the chances that my SIM card is faulty? I tolerated this issue for like almost 10 months already
Maybe one sim faulty in a thousand. I have experience this before. Just go down service centre and flip table change your sim card.
 

hwsstx

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Joke sia SIMBA, my SIM card keeps getting detected as invalid or "no card" on two different phones.
What are the chances that my SIM card is faulty? I tolerated this issue for like almost 10 months already
10 months! You station overseas? Should change SIM ASAP
 

kitkat2

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Joke sia SIMBA, my SIM card keeps getting detected as invalid or "no card" on two different phones.
What are the chances that my SIM card is faulty? I tolerated this issue for like almost 10 months already
probably contact issues. oxidation, dirt, grease. use an eraser and scrub the metal contact gently.

i usually encounter this issue if i swap sim card too often.
 

joesph

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my psim died two times. the 2nd time before flight ok then when land die, i left it active during flight
 

CPTMiller

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Joke sia SIMBA, my SIM card keeps getting detected as invalid or "no card" on two different phones.
What are the chances that my SIM card is faulty? I tolerated this issue for like almost 10 months already
Why not change a sim card?
 

Asphodeli

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probably contact issues. oxidation, dirt, grease. use an eraser and scrub the metal contact gently.

i usually encounter this issue if i swap sim card too often.
I'll try vinegar to remove oxidation on it I guess
 

Krabs.

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simba for senior $5
is it just go the neighbourhood counter to port-in or apply online and DIY port-in ?

mum asking me to change telco for data roaming on 1 tour ....
since current telco vivify i checked addon data plan for china is $19 i don't buy ... and it got bug cannot do normal voice call in malaysia ... I think is phone settings not auto VoLTE or what, I wasn't there to troubleshoot
 

Jurong640

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simba for senior $5
is it just go the neighbourhood counter to port-in or apply online and DIY port-in ?

mum asking me to change telco for data roaming on 1 tour ....
since current telco vivify i checked addon data plan for china is $19 i don't buy ... and it got bug cannot do normal voice call in malaysia ... I think is phone settings not auto VoLTE or what, I wasn't there to troubleshoot
yup. You can visit those service centres locations updated in their website. Those "Simba" shops you see in some neighbourhood are probably just top-up only (some i asked before).

There are quite a few service centres, go check it out.
 

Habrosus

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simba for senior $5
is it just go the neighbourhood counter to port-in or apply online and DIY port-in ?

mum asking me to change telco for data roaming on 1 tour ....
since current telco vivify i checked addon data plan for china is $19 i don't buy ... and it got bug cannot do normal voice call in malaysia ... I think is phone settings not auto VoLTE or what, I wasn't there to troubleshoot
Which area/s convenient for you? Some here might be able to share their experiences with nearby agents, for your reference.

I've gone to the ones like opposite Tiong Bahru Plaza and Clementi Central. Former to collect SIM cards, latter for top up. Staff were on the whole knowledgeable and friendly. Oh, also one inside Thomson Plaza for reload.

For port-in, can check Simba website for list of agents.
 

Jurong640

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Here is the list of updated collection sites:
https://www.simba.sg/collect

  • LocationsNearest MRT/LRT StationPostal CodeOpening Hours
    Service Centre
    1 Kaki Bukit View, #02-10 Techview (take exit A at Kaki Bukit station, and walk towards lobby B)
    Kaki Bukit MRT Station415941Daily: 9am - 6pm, PH: Closed
    7 June: Closed
    181 Orchard Road, #04-25/25A Orchard Central
    Somerset MRT Station238896Daily: 11am - 9pm
    304 Orchard Road, #03-64 Lucky Plaza
    Orchard MRT Station238863Daily: 10:30am - 3pm, 4pm - 6pm
    133 Canberra View, #02-11 Canberra Plaza
    Canberra MRT Station750133Daily: 11am - 3pm, 4pm - 8pm
    809 Hougang Central, #01-166
    Hougang MRT Station530809Daily: 11am - 3pm, 4pm - 8pm
    18 Jalan Membina, #01-03
    Tiong Bahru MRT Station164018Daily: 11am - 3pm, 4pm - 8pm
    208 New Upper Changi Road, #01-667
    Bedok MRT Station460208Daily: 11am - 3pm, 4pm - 8pm
    10 Paya Lebar Road, #B1-27 PLQ Mall
    Paya Lebar MRT Station409057Daily: 11am - 3pm, 4pm - 8pm
    Serangoon Bus Interchange, 20 Serangoon Ave 2 Booth B
    Serangoon MRT Station556138Daily: 11am - 3pm, 4pm - 8pm
    111 North Bridge Road #01-17/18 Peninsula Plaza
    City Hall MRT Station179098Daily: 11am - 3pm, 4pm - 6pm
    7 June: Closed
    442 Clementi Ave 3, #01-87A
    Clementi MRT Station120442Daily: 11am - 3pm, 4pm - 8pm
    633 Bukit Batok Central #01-130E
    Bukit Batok MRT Station650633Daily: 11am - 3pm, 4pm - 8pm
    87 Marine Parade Central #01-501
    Marine Parade MRT Station440087Daily: 11am - 3pm, 4pm - 8pm
    7 Pasir Ris Central, #02-K11, Pasir Ris Mall
    Pasir Ris MRT Station519612Daily: 11am - 3pm, 4pm - 8pm
    301 Upper Thomson Rd, #01-81, Thomson Plaza
    Upper Thomson MRT Station574408Daily: 11am - 3pm, 4pm - 8pm
    127 Plantation Crescent, #B1-03, Plantation Plaza
    Tengah Plantation MRT Station (U/C)690127Daily: 11am - 3pm, 4pm - 8pm
    Authorised Collection Centre
    8 Tampines Central 1, #01-04 Eastlink MallTampines MRT Station529543Daily: 11am - 3pm, 4pm - 7pm
    221 Boon Lay Place, #01-202 Boon Lay Shopping CentreLakeside MRT Station640221Daily: 11am - 3pm, 4pm - 7pm
    530 Lorong 6 Toa Payoh #01-10A HDB HubToa Payoh MRT Station310530Daily: 11am - 3pm, 4pm - 7pm
    1 Maritime Square #02-56 Harbourfront CentreHarbourFront MRT Station099253Daily: 11am - 3pm, 4pm - 7pm
    61 Jurong West Central 3, Wall Cabinet C, Jurong Point MallBoon Lay MRT Station648330Daily: 11am - 3pm, 4pm - 7pm
 

Jurong640

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Stay tuned tomorrow!


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