SIMBA Telecom discussion thread

Habrosus

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Just submitted the account termination form to SIMBA to end at the end of the current payment cycle. I think I may not need to submit the form as I signed up at a physical shop and I did not submit any credit card information. Still I just submitted the termination form to play safe.

SIMBA S$12 plan roaming data to China are good (26 GB in total). Free voice roaming is also good. But I encounter quite a few times of lags with China Telecom 4G networks for my visit to South Fujian. Eight 4G roaming with China Mobile 4G network seems to be more consistent and it offers free voice roaming as well. It is also better than SIMBA as a backup line for use in Singapore. So I decide to keep Eight and go with the Eight S$88 top-up offer.

Cuniq S$9.9 4G plan (port from M1 Maxx S$10 plan) network roaming with China Unicom is also good with 20GB China roaming data, but again it not as consistent as China Mobile 4G network. I will port out later to another one to continue my test of MVNOs, most likely I will check out CMLink.

++++++++
Thank you for contacting SIMBA.
We have received your End of Cycle termination request.

Termination Request:
1. Full Name:
2. SIMBA Mobile:
3. Type of Termination: End of Cycle
4. Reference Number:

We are currently processing your termination request. Please note that this request will be processed within 7 business days. Once the termination process is completed, a confirmation email will be sent to your registered/this email address. Thereafter, you may proceed to discard the SIM card. All unused credits in your SIMBA Wallet are non-refundable or exchangeable for cash.

We look forward to serving you again.

Regards,
SIMBA
+++++++
Simba termination is very straightforward. Just fill up form then indicate immediate or end of cycle.
 

JAYSCS

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Simba line cut off at 2315hs, in transit to Eight. Good bye, Simba, I nearly will extend your life span if only your 1-for-1 promo is executed properly. Eight retaliation is a nice and wise move, I will probably stay with Eight $8 plan for 30? + 88 + 660 days with the port-in & top up promo. I am not sure the free 88 days will include the paid 30 days plan or not, no info on that but if included is still good enough. 😀
 

ST9611

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Simba line cut off at 2315hs, in transit to Eight. Good bye, Simba, I nearly will extend your life span if only your 1-for-1 promo is executed properly. Eight retaliation is a nice and wise move, I will probably stay with Eight $8 plan for 30? + 88 + 660 days with the port-in & top up promo. I am not sure the free 88 days will include the paid 30 days plan or not, no info on that but if included is still good enough. 😀
The free 88 days are in credits? Prefer credits. And can you port in and top up immediately?
 

JAYSCS

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The free 88 days are in credits? Prefer credits. And can you port in and top up immediately?
Should be given in days extension, that is when 30days end, it will add another 30days till 88days are all used. So the last plan extension should be 28days. There is no info whether top up can be done on temp no. though Google AI said can. Since I manage to port in by 16th Dec, I will top up only when port in is completed later.
 

gnooliew

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Should be given in days extension, that is when 30days end, it will add another 30days till 88days are all used. So the last plan extension should be 28days. There is no info whether top up can be done on temp no. though Google AI said can. Since I manage to port in by 16th Dec, I will top up only when port in is completed later.
Simba port in to eight, no need submit anything at simba side right, just apply with eight and they will work with simba side to terminate? Actually u so confident the port in will be completed by 16th to qualify for the 88 days?
 

Habrosus

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Should be given in days extension, that is when 30days end, it will add another 30days till 88days are all used. So the last plan extension should be 28days. There is no info whether top up can be done on temp no. though Google AI said can. Since I manage to port in by 16th Dec, I will top up only when port in is completed later.
Should be 88 days free after your paid 30 days.

Simba port in to eight, no need submit anything at simba side right, just apply with eight and they will work with simba side to terminate? Actually u so confident the port in will be completed by 16th to qualify for the 88 days?
So long as you don't owe Simba anything, like a holder of their lucky number.
 

xiaofan

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Simba termination is very straightforward. Just fill up form then indicate immediate or end of cycle.

Quite efficient from SIMBA side.

*******
Dear Customer,

We confirm that your mobile number 89xxxxxxx has been successfully scheduled for termination at the end of your current billing cycle, on 24-12-2025.

You will receive a confirmation email once the termination has been completed.

Thank you for choosing SIMBA.

Kind regards,
Rachelle
SIMBA Customer Support
********
 

speedsonic

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SIMBA wins.
Bad publicity is still a publicity.

images
 

Dorkable

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Hi all

My mum is considering porting into SIMBA's senior plan from Singtel.
Does Simba network suffer any issues like M1's infamous "Airplane" mode? Or any frustrating billing issue?

Thank you for your inputs! :D
 

JAYSCS

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Hi all

My mum is considering porting into SIMBA's senior plan from Singtel.
Does Simba network suffer any issues like M1's infamous "Airplane" mode? Or any frustrating billing issue?

Thank you for your inputs! :D
The best to ascertain whether the network is alrite is to try out yourself due to lifestyle habits. Generally, Simba network is decent, no known common airplane mode, may be once in a while? Eight Senior Plan is a good consideration. For myself, Simba is decent, Eight is a tad better.
 

Charlie_Zhan

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Simba line cut off at 2315hs, in transit to Eight. Good bye, Simba, I nearly will extend your life span if only your 1-for-1 promo is executed properly. Eight retaliation is a nice and wise move, I will probably stay with Eight $8 plan for 30? + 88 + 660 days with the port-in & top up promo. I am not sure the free 88 days will include the paid 30 days plan or not, no info on that but if included is still good enough. 😀
i think their marketing promo worked as they had intended.. look at the amount of publicity they received for this promo compared to eight.
 

JAYSCS

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i think their marketing promo worked as they had intended.. look at the amount of publicity they received for this promo compared to eight.
Bad publicity is indeed still publicity. But unboubtly a price to pay, some will port out due to better promo elsewhere when they can't go hold of their promo, like my case.
 

CPTMiller

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Hi all

My mum is considering porting into SIMBA's senior plan from Singtel.
Does Simba network suffer any issues like M1's infamous "Airplane" mode? Or any frustrating billing issue?

Thank you for your inputs! :D
Simba local connection is workable mostly if you don't need fast download. If speed is a must then maybe Eight is better alternative.
Local speed for Eight will be better vs Simba
 
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