Wah lan eh... Singlife Customer Service Officer really kanasai. Dunno, but want to act like he know like that. Anyhow give wrong info. Transcript as follows:
TiedInsurer (3/5/2020, 2:35:25 PM): hi
TiedInsurer (3/5/2020, 2:35:32 PM): for the singlife account
TiedInsurer (3/5/2020, 2:35:45 PM): what are the modes of payment accepted?
Treasa Joseph S (3/5/2020, 2:42:00 PM): Thank you for contacting Singlife. You can only top up your account via Bank Transfer.
TiedInsurer (3/5/2020, 2:42:35 PM): ok
TiedInsurer (3/5/2020, 2:43:05 PM): how about withdrawing? Other than using the Singlife card to make payments, is there a way to withdraw funds in cash?
Treasa Joseph S (3/5/2020, 2:48:08 PM): Mr Chee, you cannot withdraw the amount by cash but you may use the Singlife card in order to make purchases
Treasa Joseph S (3/5/2020, 2:48:54 PM): Minimum amount is $5000 per day.
TiedInsurer (3/5/2020, 2:49:04 PM): what
TiedInsurer (3/5/2020, 2:49:33 PM): minimum spend is $5k? or minimum account balance?
TiedInsurer (3/5/2020, 2:49:53 PM): per day?
Treasa Joseph S (3/5/2020, 2:54:12 PM): - $5,000.00 for local/oversea transactions or
- 15 transactions by Singlife Card or
- $20,000.00 for withdrawals by FAST.
TiedInsurer (3/5/2020, 2:54:46 PM): huh? FAST? but you just said cannot withdraw.
TiedInsurer (3/5/2020, 2:54:50 PM): so can withdraw?
TiedInsurer (3/5/2020, 2:55:09 PM): and what do you mean by minimum? you meant maximum?