Singnet is currently down

ongwk0

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Dear pros, i need some help. I am using rt-ac87u what do i need to do in my router setup page to order to get internet? My ont pon/lan lights are green but i just cant get any connection. I have also tried connecting my pc direct to ont box instead of router but still no connection as well...
 

renfred89

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Router power LED red colour, is an indicator of router issue. You might wanna plug out the power from behind and leave it unplugged for several minutes before u plug it in back again..

Down for me again since 12am. My router power light is always red, try to reset and all still not working. Called up Singtel and cs told me router faulty need to go exchange. Anyone having the same issue?
 

renfred89

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jury_pack

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I don't think anyone would be so stupid of not knowing to power cycle both ONT and router together. This is really a very simple thing to do.

If done together, it should work. If not, then something must be wrong with Singtel.

Some people never thought that the ONT needs to be rebooted.
 
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