Singtel Combo 12

[munchlaxxjt]

Looking for some help with regard to Singtel’s combo 12. By my understanding, this combo plan comes with a yearly $500 handset voucher which is mailed to you on the 13th month after fulfilling 12 months. So by right, I’m supposed to receive the voucher already but have yet to receive it this year. Any other combo 12 owners experiencing the same thing? Or should I just go straight to Singtel for verification? As I last went in May to check and they affirmed with me that I would receive it in June

 

[ZrE0_Cha0s]

Den u should complain this to Singtel.

 

[renfred89]

Maybe it's an e voucher credited to your account..

Looking for some help with regard to Singtel’s combo 12. By my understanding, this combo plan comes with a yearly $500 handset voucher which is mailed to you on the 13th month after fulfilling 12 months. So by right, I’m supposed to receive the voucher already but have yet to receive it this year. Any other combo 12 owners experiencing the same thing? Or should I just go straight to Singtel for verification? As I last went in May to check and they affirmed with me that I would receive it in June

A Samsung Connections Member. Posted with Samsung Galaxy S9+ HardwareZone Forums app

 

[Singtel]

Looking for some help with regard to Singtel’s combo 12. By my understanding, this combo plan comes with a yearly $500 handset voucher which is mailed to you on the 13th month after fulfilling 12 months. So by right, I’m supposed to receive the voucher already but have yet to receive it this year. Any other combo 12 owners experiencing the same thing? Or should I just go straight to Singtel for verification? As I last went in May to check and they affirmed with me that I would receive it in June

Hi munchlaxxjt,

You can call 1688 to check whether the voucher is ready for redemption. If it is, you can walk in to any of our Singtel Retail Shops to redeem the voucher.

Hope this clarifies the matter.

Do let us know if you have any more questions and do not hesitate to reach out to us here or via a private message.

Thank you.

 

[munchlaxxjt]

Hi munchlaxxjt,

You can call 1688 to check whether the voucher is ready for redemption. If it is, you can walk in to any of our Singtel Retail Shops to redeem the voucher.

Hope this clarifies the matter.

Do let us know if you have any more questions and do not hesitate to reach out to us here or via a private message.

Thank you.

Alright noted. Will be doing so.