Singtel hi! Discussion Thread

[Tedicious]

As per the screenshots, it's essentially like local data that rolls over to the next month instead of being forfeited, allowing you to accumulate what you don't use to the next month.




I have been on the Singtel Hi! 4G plan for two months now, and it’s honestly one of the best I’ve used. The coverage is solid, and the 4G speeds are impressive—hitting 100–200 Mbps outdoors, which easily beats Starhub and M1 in my area. Most importantly, the roaming coverage is extensive and the data allowance is generous. As long as this plan stays around, I don't see myself needing to buy travel eSIMs anymore.

Is this prepaid or postpaid?

 

[SleepyShaman]

Is this prepaid or postpaid?

Postpaid as per the one you see it on the Singtel website

 

[riona]

H

Postpaid as per the one you see it on the Singtel website

Hi your screenshot shows 25.7GB of APAC roaming data left, is this from the roll over or did you do additional topup?

 

[SleepyShaman]

H

Hi your screenshot shows 25.7GB of APAC roaming data left, is this from the roll over or did you do additional topup?

Roll over from previous months

 

[Tedicious]

Noted that under the base plan and APAC roaming (18 GB) it cover Malaysia , wondering which 1 will it consume first

 

[sango65]

Roll over from previous months

hmm, per the latest terms and conditions, seems like can rollover to infinite values

https://www.singtel.com/personal/products-services/mobile/hi/hi-terms-and-conditions

 

[Tedicious]

hmm, per the latest terms and conditions, seems like can rollover to infinite values

https://www.singtel.com/personal/products-services/mobile/hi/hi-terms-and-conditions

Like a good deal sia

 

[AMD_Duron]

Like a good deal sia

Agree. Seems like 1 of the few after Giga to continue allowing rollover. Many don’t have rollover anymore.

 

[caesium5]

Was looking through https://hi.singtel.com/faq.

Noticed that for "Access to calls and SMS while overseas"

You’ll be able to receive SMS overseas even without an active roaming plan — as long as the country you’re in still supports 3G. But you won’t be able to receive calls.

Googled and found out that most countries does not support 3G anymore. So it is as good as saying Singtel's roaming is data only, eg if one needs an OTP when travelling, it will not work?

 

[xiaofan]

Was looking through https://hi.singtel.com/faq.

Noticed that for "Access to calls and SMS while overseas"


Googled and found out that most countries does not support 3G anymore. So it is as good as saying Singtel's roaming is data only, eg if one needs an OTP when travelling, it will not work?

No, that means you need to have roaming to receive the free roaming incoming SMS if using 4G/5G.

For places without roaming partners, then you have to rely on 3G to get incoming SMS.

No roaming voice call though, but no surprise charges either, just like Gomo and M1 Maxx.

BTW, the above FAQ is the same as Gomo.

They still call this roaming "data only" but you are able to receive free roaming incoming SMS.

 

[xiaofan]

Gomo FAQ.
https://www.gomo.sg/faq

Can I access calls and SMS when roaming?

You’ll be able to receive SMS overseas even without an active roaming plan — as long as the country you’re in still supports 3G. But you won’t be able to receive calls.

As GOMO roaming plans are data-only, you won’t be able to send SMSes and make calls while overseas as well.

To make international calls from Singapore, get our IDD add-on instead.

 

[gaoqikai]

No, that means you need to have roaming to receive the free roaming incoming SMS if using 4G/5G.

For places without roaming partners, then you have to rely on 3G to get incoming SMS.

No roaming voice call though, but no surprise charges either, just like Gomo and M1 Maxx.

BTW, the above FAQ is the same as Gomo.

They still call this roaming "data only" but you are able to receive free roaming incoming SMS.

Yes, I can confirm. For hi prepaid plan is also like this:

In countries which I have roaming data, Malaysia or Indonesia, can connect to 4G 5G and receive SMS.
In countries which I don't have roaming data, for China, I'm unable to access 4G or 5G. Only in very limited places where 2G is present (3G is already gone), I can receive SMS. In Japan, no connection at all times because they don't have 2G or 3G.

 

[caesium5]

Got it.

So as long as there is roaming data, should be able to receive SMS.

 

[keenklee]

IMHO.
I bought a new 30 day plan but the app not updated. So don't last minute go buy.

 

[Tedicious]

IMHO.
I bought a new 30 day plan but the app not updated. So don't last minute go buy.

Huh? Muz manually buy a new plan before the expiry date? Got auto recurring charge to credit card function bo?

 

[keenklee]

Huh? Muz manually buy a new plan before the expiry date? Got auto recurring charge to credit card function bo?

IMHO.
I dun like auto.
If failed, no one knows.
Manual also can fail already.

 

[Tedicious]

IMHO.
I dun like auto.
If failed, no one knows.
Manual also can fail already.

Auto can KP them, manual U can only suck thumb

 

[keenklee]

Auto can KP them, manual U can only suck thumb

IMHO.
I found the problem, the improve the app so much that I need to look closely to see my base plan has been updated. So much difference from Heya.

The agent tell me something very out of the world in my view

"You'll only see April bill on May"

 

[Tedicious]

IMHO.
I found the problem, the improve the app so much that I need to look closely to see my base plan has been updated. So much difference from Heya.

So in other words more lousy den heya?

 

[keenklee]

So in other words more lousy den heya?

IMHO,
The App is definately worse then Heya
Live agent Michelle, her English is terrible.