[Singtel] Telco iPhone queries/discussions

[PetPet]

FAQ.


Update 14/03 : The first year of the warranty coverage is covered by the respective Telco whereas the second year of warranty coverage (AppleCare) is covered by QCD Technologies at Tai Seng.

Warranty

I damaged my iPhone, where can I get my iPhone replaced?
You may visit any of the customer service centres listed below.

SingTel Comcentre
31 Exeter Road
S239732
Mon - Sat : 10 am - 9 pm
Sun/PH : 11 am - 8 pm

What do I need to bring?

Your I/C and your iPhone

Can I request for Singtel to keep the iphone sealed after I purchase it?

NO, it is company policy to break the seal of the iphone in front of you

 

[hub8246]

is there available stock from singtel shop? I am thinking of getting 1 iphone 4 16gb.

 

[twosix]

Why singtel always out of stock? I can easily walk in to a M1 shop and get the iphone.

 

[SExiao]

Why singtel always out of stock? I can easily walk in to a M1 shop and get the iphone.

Apparently only M1 shop got plenty of Fruit phone.... SH and ST all no stock or their stock status very telok one..... guess most fella sign up with ST or SH, thus their stock run out faster......

 

[jekslee]

Apparently only M1 shop got plenty of Fruit phone.... SH and ST all no stock or their stock status very telok one..... guess most fella sign up with ST or SH, thus their stock run out faster......

ST shop apparently you must go early in the morning and be 1 of the 1st few customers queueing for number. I tried to get a 3GS 8Gb for my dad but they only have 16Gb 4G.

I'm guessing that they are not even carrying 3GS 8Gb anymore...

 

[poisondrone]

ST usually online store is more reliable for stock availability for ip4... jus ordered mine

 

[hub8246]

ST usually online store is more reliable for stock availability for ip4... jus ordered mine

but have to wait for them to deliever which will take few days.

 

[kaysee]

got my ip4 16gb at compass point yesterday morning. went there abt 10.40am and im like 12 in the queue. went back ard 1pm to ask things and still see ppl buying iphone4. so i guess there are quite alot of stocks as not many ppl buying at compass pt already even on sunday

 

[kayano]

Hi,

I got mine iphone 4 16GB at NEX shopping ctr ( Level 4 Singtel Exclusive ).

Elsewhere, most Singtel retail and even Singtel Hello outlet out of stock.

At NEX, Less crowd and no need to queue.

Once got my phone, walk opposite across the same level to "Love Mobile" and you are stunt with many iphone cases. I settled for the Element Vapor 4 Graphite/Graphite colour.

Hope this help.
Kayano

 

[thekeith]

does anyone know if west mall has stocks?

 

[Illegal_Operation]

Problem with 3G singtel?

Hi,

first time using iphone and i am using the 3G Flexi plan. The configuration in the Network is already there when i use the iphone. Should i use that configuration or there is other configuration?

But just now i experience problem when using the 3G, e 3G logo sometimes would disappear and then the internet connection is gone. I turn on both Cellular data and the 3G.

But i am not sure whether is the battery that is causing the problem, because when i am using the 3G, the battery left only 15%

 

[acarousel]

singtel one for one iphone exchange

has anyone who has a spoilt iphone went to singtel for a one for one exchange? and what is the fault and their procedure of deciding whether to give you the one for one?

 

[kenndizon]

Singtel overseas SMSes

hi guys, may i know is there any cards/plans that i can buy/apply to send SMSes from singapore to malaysia that to make it cheaper? it cost 0.61 per sms, that is so expensive! thanks.

 

[leinad]

Sorry for the OT, but just a quick note.

Well done, Petpet. Good move. Perhaps link these threads in a new post from either the Read this sticky or the FAQ one. Pref. the "read this first" since users are supposed to read it first.

/Dan

 

[PetPet]

Hi,

first time using iphone and i am using the 3G Flexi plan. The configuration in the Network is already there when i use the iphone. Should i use that configuration or there is other configuration?

But just now i experience problem when using the 3G, e 3G logo sometimes would disappear and then the internet connection is gone. I turn on both Cellular data and the 3G.

But i am not sure whether is the battery that is causing the problem, because when i am using the 3G, the battery left only 15%

1. Stick to that configuration, it gets updated automatically whenever you connect and sync to iTunes. When the 3G logo disappears it means your iPhone will connect to the internet via 2G. In your scenario, there might be no 2G and 3G signals available.

2. Pretty sure battery doesn't cause that issue.

has anyone who has a spoilt iphone went to singtel for a one for one exchange? and what is the fault and their procedure of deciding whether to give you the one for one?

1. They'll check your warranty status
2. They'll check your LSIs on your iPhone, if they turn red. Then they'll reject the exchange.
3. They'll check if your iPhone is jail broken.

Remember to bring your IC and Receipt along. Not very sure about the part on the receipt though.

Sorry for the OT, but just a quick note.

Well done, Petpet. Good move. Perhaps link these threads in a new post from either the Read this sticky or the FAQ one. Pref. the "read this first" since users are supposed to read it first.

/Dan

Thanks, will do.

 

[IronMan123]

Does anybody know Singtel change their policy for the total of line a person can hold ? I wanted to subscribe a new line online this morning but was rejected. The error prompted was i am not allowed to open a new line....Currently they r 3 lines under my name: ie 2 corporate line & 1 normal line. Sianz, more than 10 years customer & they treat me like that!

 

[terencepeh]

SingTel no signal at Punggol

9pm today SingTel network seems down in Punggol... it shows no service on my iPhone.. my friend same also who is staying few blocks away fm me

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This message is sent from HWZ forums iPhone app

 

[SExiao]

9pm today SingTel network seems down in Punggol... it shows no service on my iPhone.. my friend same also who is staying few blocks away fm me

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This message is sent from HWZ forums iPhone app

Time to call and make noise..... ask for waiver of 1 year caller ID.... if wanna push, ask for 2 years... Serious no joke..... else you say you will leeport to MDA.... if any Telco neber meet the 99.9% of connection time, they will be summon.... so 1 to 2 years of free caller ID reasonable....

 

[squid93]

yeah just make noise.
i'm not having such problems here though.

 

[xClementx]

Repair iphone 4 (Singtel)

Hi all,

Where do i go to repair my iphone 4? my contract is with singtel.

Any idea?

Thanks!