Slight shock from PC housing

[haremdevil]

just bought a desktop from Aftershock, Zeal....
when powered on and touch the housing...got slight shock...
seems like a open ground.....
anyone got experience before....?

any expert here for help to resolve?

 

[joshuaho]

Static charge lor, nothing really worrying since you just bought it and likely was charged up when you peel off the plastic.. it’s a once off happening right? Only worrying if it keeps happening repeatedly. Avoid placing rags or those type of furry clothes on TOP of the casing

just bought a desktop from Aftershock, Zeal....
when powered on and touch the housing...got slight shock...
seems like a open ground.....
anyone got experience before....?

any expert here for help to resolve?

=•=•=•=•=•=•=•=•=•=•=•=•=•= HardwareZone Forums app

 

[tmfwy]

just bought a desktop from Aftershock, Zeal....
when powered on and touch the housing...got slight shock...
seems like a open ground.....
anyone got experience before....?

any expert here for help to resolve?

whats wrong with receiving an AfterShock?

 

[haremdevil]

Static charge lor, nothing really worrying since you just bought it and likely was charged up when you peel off the plastic.. it’s a once off happening right? Only worrying if it keeps happening repeatedly. Avoid placing rags or those type of furry clothes on TOP of the casing

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nope....every time powered up....when touch housing....keep getting shock....

 

[shadow84]

nope....every time powered up....when touch housing....keep getting shock....

If it keeps happening everytime, perhaps you need to bring back or ask on site to check it out. Some part might not be installed correctly and shorting the case.

 

[joshuaho]

Bring back ba confirm under warranty. Maybe they left a screw or something behind the mobo or forgot to install stand offs.. no idea

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[singupingu]

whats wrong with receiving an AfterShock?

2nd this lmao

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[wwenze]

just bought a desktop from Aftershock, Zeal....
when powered on and touch the housing...got slight shock...
seems like a open ground.....
anyone got experience before....?

any expert here for help to resolve?

You guessed the problem liao. Power socket earth pin bad contact or something.

 

[haremdevil]

If it keeps happening everytime, perhaps you need to bring back or ask on site to check it out. Some part might not be installed correctly and shorting the case.

Bring back ba confirm under warranty. Maybe they left a screw or something behind the mobo or forgot to install stand offs.. no idea

=•=•=•=•=•=•=•=•=•=•=•=•=•= HardwareZone Forums app

sianzz 1/2......
just got it but can't use....
will send back to them to troubleshoot....
any idea how aftershock customer service is...?

 

[singupingu]

Not that bad. Just tedious to arrange as you got the first year onsite support (refer from website for Zeal), you can call them to arrange a time for them to change the chassis or troubleshoot for you at your place.

Otherwise, bring direct to their office at Bendemeer Rd for straight away settle if possible. But, traveling with the rig is troublesome though. Be sure you will be able to reenact the problem, otherwise, very hard for the support team to justify how to help you lol

Anyway, your rig, your choice (pun intended)

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[Illusionist_85]

Mayb try a different plug or power outlet first before going down

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[Ark Law]

Otherwise, bring direct to their office at Bendemeer Rd for straight away settle if possible. But, traveling with the rig is troublesome though. Be sure you will be able to reenact the problem, otherwise, very hard for the support team to justify how to help you lol

Liddat defeat the purpose of Aftershock service leh.

Liddat might as well pay you $100 to build me a Corbell/Convergent based rig, then anytime spoil can just drop off the rig at AMK/Ubi

 

[kracie17]

just bought a desktop from Aftershock, Zeal....
when powered on and touch the housing...got slight shock...
seems like a open ground.....
anyone got experience before....?

any expert here for help to resolve?

sounds like power supply leaking. you may use a testpen to test for current on your casing. i did that previously and it showed. a testpen looks like this.

 

[singupingu]

Liddat defeat the purpose of Aftershock service leh.

Liddat might as well pay you $100 to build me a Corbell/Convergent based rig, then anytime spoil can just drop off the rig at AMK/Ubi

Well, 2nd year onward also have to bring in lol

Your idea is pretty good, albeit used by other boutique builders liao, like Dreamcore (Corbell based products), Mansa Computer (TD based products) and many others lol

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[yusoffb01]

not normal

 

[joshuaho]

Bring down more troublesome, if really bring down, put inside luggage bag and transport is easier..

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[shadow84]

Bring down more troublesome, if really bring down, put inside luggage bag and transport is easier..

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A bit kua zhang to use luggage bag... Can always use printer trolley.

 

[joshuaho]

Got one time I use printer trolley transport before, accidentally knock the side of my case the TG cracked After that I didn’t Liao just put inside luggage bag

A bit kua zhang to use luggage bag... Can always use printer trolley.

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[_DeS__]

Agree that luggage is an easier and safer way to transport PC. Using printer trolley is like waiting for accident to happen

 

[Ark Law]

Well, 2nd year onward also have to bring in lol

Your idea is pretty good, albeit used by other boutique builders liao, like Dreamcore (Corbell based products), Mansa Computer (TD based products) and many others lol

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Wait, so let's say 3rd year mobo chibaboom. Customer bring to AShock, AShock will then take mobo &n RMA with distro?


Please tell me they have option to upgrade to all-years onsite...