SSD failure data recovery

[devion]

My SSD died on me which is still under warranty. PC was not able to detect SSD & stuck at bios bootup, confirm with another PC that is the SSD issue.
I managed to boot into W10 recovery but when trying to access this SSD, stated I/O error. Now bios cannot detect the SSD.

I have confidential info in the SSD, so reluctant to RMA since they would then be able to access into my info if they manage to fix it.

I suspect the problem likely lies in the controller circuit rather than the memory modules, so chances of data recovery is high.

Anybody got suggestions? Should I look for a data recovery specialist instead? Will they be able to recover in front of my presence? What is expected cost?

 

[jtjt00]

Data Recovery Services
http://www.accplus.com.sg/
http://www.adrc.com.sg/
http://www.datasavers.com.sg/

 

[alamakazim]

Ehhhh u want the data or not?

 

[devion]

Ehhhh u want the data or not?

Yes I want the data. In case if I do not want the data, how to RMA the SSD since am unable to access the bad SSD to low level format away the data?

 

[alamakazim]

Your 2nd answer is to destroy it... Since repair probably will cost more than your drive bah... Unless your one super expensive.ssd

 

[alamakazim]

Anyway ... Try changing sata cable .. and swap porta.. what u can swap and replace.. just try

USB enclosure all try

 

[86technie]

My SSD died on me which is still under warranty. PC was not able to detect SSD & stuck at bios bootup, confirm with another PC that is the SSD issue.
I managed to boot into W10 recovery but when trying to access this SSD, stated I/O error. Now bios cannot detect the SSD.

I have confidential info in the SSD, so reluctant to RMA since they would then be able to access into my info if they manage to fix it.

I suspect the problem likely lies in the controller circuit rather than the memory modules, so chances of data recovery is high.

Anybody got suggestions? Should I look for a data recovery specialist instead? Will they be able to recover in front of my presence? What is expected cost?

SSD if fail it's usually the memory modules/chip get corrupted or faulty.
It's similar with RAM but RAM is much straight forward to identify.

When PC cannot start, RAM could be one of culprit.
Disk I/O error means it cannot read the disk so it's not the controller issue.
When RMA they will replaced the drive but not repair it.

It's the same with RAM if you have never RMA one before.
Service center does not repair the RAM, they only exchange the faulty RAM.
If you feel they could access the data inside the SSD, try use command prompt Diskpart than clean all command.

However if disk have issues it may show error.
Or use the motherboard Secure erase if there is any.
https://www.diskpart.com/articles/diskpart-clean-all-ssd-7201.html

Cost of data recovery as well as chances of data recovery is very slim.
SSD is not like HDD, HDD chances of data recovery are much higher.

Unless the HDD have done low level format than data recovery is not possible.

 

[devion]

Thx. it is a M.2 SSD, so no cables. Already swap to 2nd PC & see same issue, it causes the Bootup to fail, keeps loading at startup w/o going into Windows.
It was a sudden fail, Windows was unresponsive. Rebooted & it fails to boot into Windows.
Attempting to connect it as an external drive to see if any tools possible to read & retrieve data from it, low confidence though since I did manage to boot into DOS, then had that I/O error, tried Chkdsk & was unresponsive.

 

[86technie]

Thx. it is a M.2 SSD, so no cables. Already swap to 2nd PC & see same issue, it causes the Bootup to fail, keeps loading at startup w/o going into Windows.
It was a sudden fail, Windows was unresponsive. Rebooted & it fails to boot into Windows.
Attempting to connect it as an external drive to see if any tools possible to read & retrieve data from it, low confidence though since I did manage to boot into DOS, then had that I/O error, tried Chkdsk & was unresponsive.

High chance the M.2 SSD have failed/died.
Anyway you try first, if really cannot than do a either a Secure erase
or Diskpart clean all command before RMA.

 

[jtjt00]

If can't detect at BIOS, no way can access to wipe out except hammer it to pieces.

 

[Louisloo]

Can try Accplus Technologies.
They have the tools to read m.2 / Nvme ssd when pc fails to read.
Free diagnosis is done in your presence.

I think if your data is super secret, they can arrange to recover the data in your presence.
As for the charges, give them a call.