ST NumberShare

[rohitntu]

Ok the solution is the same as before.

1. Unsubscribe from NumberShare on MySingtel App
2. Remove Cellular plan from old Watch
3. Wait to get SMS saying subscription is cancelled
4. Then subscribe from new watch
5. Wait for service to be activated. Takes about 5 minutes.

 

[ryan_khoo]

Deleted ...

 

[xtwis7]

I’m going to call in to ST to get them to waive the ETCs if they charge me. After I changed to iPhone 12 pro, the data plan just stopped working so I removed on my account and called in.

Hopefully they don’t give me any funny excuse.

 

[headshotfire]

How do you know it is working the numbershare. I set it up but like sometimes it says no internet?

 

[reddevil0728]

How do you know it is working the numbershare. I set it up but like sometimes it says no internet?

turn off bluetooth and wifi
see if it works

 

[edm_11]

Any bros here chnaged to new iPhone and paired the watch smoothly? So we just unpair from iPhone 11 and keep data plan. Then repair with new iphone 12? No need cancel plan and re subscribe again when pair with new iphone right?

 

[GamerZ]

yeap. Did exactly that and works fine.

 

[Snoweagle]

Any bros here chnaged to new iPhone and paired the watch smoothly? So we just unpair from iPhone 11 and keep data plan. Then repair with new iphone 12? No need cancel plan and re subscribe again when pair with new iphone right?

That’s right, no need to re-subscribe unless you're changing watch.

Posted with Apple iPhone 12 Pro Max HardwareZone Forums app

 

[Jas007]

when u subscribe (again) how many months free ... and no contract right ?
is there an activation fee ?

i tot i saw a 6-month free numbershare with no contract online (during 11.11 ??? ) ...
today i finally able to sign up i can only see 3-mths free (bcoz they didn’t close the deal for my wife’s recontract line, which i purchased a new AW to be numbershare with)
i called Prestige hotline but the CSO is very unfamiliar with NS
provided me a link which led me back to the 3months free thingy
haiz !

so i’m thinking ... if really unsubscribe, and sign up for free 3 months IF NO ACTIVATION FEE ... then hu hua right ?

Ok the solution is the same as before.

1. Unsubscribe from NumberShare on MySingtel App
2. Remove Cellular plan from old Watch
3. Wait to get SMS saying subscription is cancelled
4. Then subscribe from new watch
5. Wait for service to be activated. Takes about 5 minutes.

 

[Jas007]

i went on a long run ...
i wanted to prolong battery on my AW
i turned off wifi, and put the AW on Airplane mode
guess what ! i was darn surprised when my AW rang along with my new iphone
only thing i did not do is turning off mobile data or cellular on the AW

How do you know it is working the numbershare. I set it up but like sometimes it says no internet?

 

[alvino]

i went on a long run ...
i wanted to prolong battery on my AW
i turned off wifi, and put the AW on Airplane mode
guess what ! i was darn surprised when my AW rang along with my new iphone
only thing i did not do is turning off mobile data or cellular on the AW

thats becos in their last few major update the airplane mode didn’t turn off BT on watch by default, so the connection is still on and that’s why it’s ringing.

So essentially when you manually turn off wifi and airplane mode is doing the same thing.

Beware if you turn off BT as well, the watch will definitely go into cellular mode unless cellular data is off as well.

 

[Jas007]

thanks for clarifying
in the end the AW5 lasted 20 hours with 23% battery left ... i sent it home via my mrs
i wasn’t using it to track my activity though ... merely to tell the time ... and apple pay if need be

thats becos in their last few major update the airplane mode didn’t turn off BT on watch by default, so the connection is still on and that’s why it’s ringing.

So essentially when you manually turn off wifi and airplane mode is doing the same thing.

Beware if you turn off BT as well, the watch will definitely go into cellular mode unless cellular data is off as well.

 

[Jas007]

i’m having problems setting up Mobile Data Setup for numbershare on wife’s phone ...
error : Your Singtel account is not eligible to enable mobile data on your apple watch. Contact ST for more info

after days i’m still stuck
ST CSO & Technical Staff do not seem to know what to do
frustratingly ... bcoz none are AW users themselves

reaching out lest anyone else had been in this boat

 

[Jas007]

i did a AW Reset and proceeded with a fresh installation (not restore from backup) ... came to Mobile Data Setup ... already kenna same error message as above ...

 

[GotBetrayed]

i’m having problems setting up Mobile Data Setup for numbershare on wife’s phone ...
error : Your Singtel account is not eligible to enable mobile data on your apple watch. Contact ST for more info

after days i’m still stuck
ST CSO & Technical Staff do not seem to know what to do
frustratingly ... bcoz none are AW users themselves

reaching out lest anyone else had been in this boat

I am with StarHub and I have same issues as you

 

[Windowlover]

I am with StarHub and I have same issues as you

How about Apple technical support. Maybe can assist also.

 

[GotBetrayed]

How about Apple technical support. Maybe can assist also.

Is telco issue. Nothing to do with apple. StarHub is just lousy. I’m using iPhone 12 pro max and Apple Watch 5.

 

[Jas007]

mine finally resolved after more than a week
they claim it was something to do with 5G on that account
can’t remember the exact jeez of it
perhaps u can prompt SH

I am with StarHub and I have same issues as you

 

[GotBetrayed]

mine finally resolved after more than a week
they claim it was something to do with 5G on that account
can’t remember the exact jeez of it
perhaps u can prompt SH

So mine also 5G. Maybe that’s the problem? But how is it related to number share

 

[Jas007]

i think its isolated cases
else we’d see more similar posts

So mine also 5G. Maybe that’s the problem? But how is it related to number share