Thanks for the info, maumu! Can we get the document online? Cos I contacted customer service, they asked me to check with my RM but my RM is not responding to me.
erm, I got my RM to email me. u should change your RM if he/she is not responsive

my RM even offered to arrange a courier to pick it up from me at my workplace after I completed it. 'cos need to print out and sign on the document. so it's quite hassle free.

