Great service and product!
I rented a Star Mifi device from Justin for my Osaka/Kyoto trip from 7-15 April. Although Justin was ill and didn't reply me until 3 days before my trip, he was very accommodating and met me at the location convenient for me, 2 days before my trip to pass me the device.
The device rental cost was significantly cheaper than what would have cost me if I rented one at Changi Airport (close to 40% cheaper), and best of all, using it was hassle free. All you had to do is to power on the device, and the signal should be picked up almost instantly on your handphone/tablet/laptop. Throughout my stay in Japan, in any part of the country I was in, there were no signal issues at all, and it was a breeze navigating from point A to B via Google maps, or just searching the web for things to do/see/eat. I could even stream soccer matches and it was watchable! When I returned to Singapore, I just had to arrange for a meet-up with Justin and returned him whatever he rented me, again hassle-free.
All in all, it was a fantastic experience renting a Star Mifi unit from Justin, it made my Japan trip so much more convenient and enjoyable. I would not hesitate recommending anyone to rent the Mifi from Justin, and I will definitely rent it again myself when I next go back to Japan.
Ease of Use: *****
Customer Service: *****
Value-for-money: *****