Like that mean every time run speedtest need to perform all these in order to get a better result.
Fine then i have another laptop fresh installed Windows 10 without any other software or addon.
Result via Edge: >
http://starhub-broadband.speedtestcustom.com/result/3a781310-0067-11e9-9ee6-2f04d359a086
Download result is good while upload is not..
For those who are with starhub on 1gbps having their download speed less than 500mbps I shared the same experience but problem seem to be solved now.
1. Connect yr lan line directly from ONT box to yr pc to test the speed
2. Make sure no other applications are running except your browser, anti
virus software is fine.
3. Only use
Edge browser and starhub broadband speedtest to test
4. Speedtest reading should be 7 to 800+ under download speed which
means good
5. Connect back yr lan line to linksys router directly to pc test the speedtest
again
6. Should yr speed show less than 500mbps, the problem should be lies with
linksys router setting--for my case is turn off yr
Device
Prioritization
7. Once turned off, test yr speed on Edge browser again you should get back
very good speed
If the above doesn't help you if the direct connection speed from ONT to pc is good.
1. Call Linksys 24 hotline 8001204280 toll-free standby your Linksys router model
and serial
2. Linksys will access your pc through remote with your permission, they will
use Ookla Speedtest, make sure you refer them to use speedtest
provided by starhub cos I find both speedtest parties have different
results
3. Should you be making the appt with starhub technican, inform them to bring
in window laptop, if I'm not wrong starhub issue them with mac laptop
instead and mac laptop will give you a very good result on speedtest I think
is because of different OS
Speedtest perform under Edge and other browsers eg Chrome gives you different result so use Edge browser as default and make sure close all other software that are running eg whatsapp, line etc applications
I'm using window 10, I'm just sharing my experience with you guys that's all.