StarHub MaxInfinity Fiber Optic - Experience

[xtwis7]

I just signed up online. Appt is 13 july. the cso tell me the router is a cisco brand one I was like since when sh use this brand. There's only the dlink provided if i'm not wrong. But i'm a MOL customer, how to retain old number with fibre? She tell me cannot unless I use the current motorola modem. If not have to get new number

 

[pilotsnoopy]

I just signed up online. Appt is 13 july. the cso tell me the router is a cisco brand one I was like since when sh use this brand. There's only the dlink provided if i'm not wrong. But i'm a MOL customer, how to retain old number with fibre? She tell me cannot unless I use the current motorola modem. If not have to get new number

CISCO is their MOL Premium and Ultimate modem/router...

if fibre...HG is either Huawei or Dlink, before you can ask for Dlink HG if you are taking MIF Ultimate and above but Huawei only if you take up MIF Premium, now that no more MIF Premium they have changed to below the line policy of issuing Huawei by default and Dlink only if you are upgrading and paying $139.31 for the HG.

your DVH prob on Nokia platform which is not compatible on the HGs...

 

[pilotsnoopy]

Anybody knows for the fibre broadband/home hubbing pack signup, the d3 copy received is digital or physical? Must go redeem from some shop is it or will SH give it.

will be a box copy where you have to redeem from Funan service hub...dunno the dates

 

[xtwis7]

CISCO is their MOL Premium and Ultimate modem/router...

if fibre...HG is either Huawei or Dlink, before you can ask for Dlink HG if you are taking MIF Ultimate and above but Huawei only if you take up MIF Premium, now that no more MIF Premium they have changed to below the line policy of issuing Huawei by default and Dlink only if you are upgrading and paying $139.31 for the HG.

your DVH prob on Nokia platform which is not compatible on the HGs...

I'm signing up for the home hubbing pack. About $77/mth. So by default I should get the dlink? I haven't got a new router as I rather test out the default one first. That means for my digital home voice no choice but to get 2nd number?

 

[pilotsnoopy]

I'm signing up for the home hubbing pack. About $77/mth. So by default I should get the dlink? I haven't got a new router as I rather test out the default one first. That means for my digital home voice no choice but to get 2nd number?

not by default...are you a new customer or recon because you are no longer under contract/21st month upgrade?

if you are then they will quietly by default give you Huawei only.

only if say your contract is not up...not 21st month yet and you want to upgrade from MOL to MIF then have to pay for the HG...then you get to choose the HG brand...or laptop promo where the HG is not free and you have to pay..

alternatively...its up to you to question the CSO why I cannot have Dlink HG...? their technical team seem to say Huawei works better for those with Airport Express bridging...but heck i will take the Dlink anytime as the wireless on Huawei seem to really CMI.

yes no choice but to get new number unless you dont mind keeping the modem on.

 

[benyap90]

It is true that fiber at private house the connection will not be as good as expected?
Even might have to install range booster?

 

[Boltersdriveer]

It is true that fiber at private house the connection will not be as good as expected?
Even might have to install range booster?

The range booster is for your wireless... The fibre signals will still be similar.

 

[benyap90]

hahaa..ok..currently on maxonline express..

if i upgrade to the max infinity ulitimate..will my download/torrent speed will be lower or higher or about the same?

and

if i have digital voice and wanna use my Asus nt66u router, i have to connect: Termination Point (TP) -> Optical Network Terminal (ONT) -> Huawei Voice Home Gateway HG256s -> Asus nt66u this way? or not possible?

 

[pilotsnoopy]

It is true that fiber at private house the connection will not be as good as expected?
Even might have to install range booster?

IDA Singapore - Infrastructure - Wired

 

[perperdino]

i just changed to starhub fibre plan..
the lag spikes are seriously very bad..i get very horrible ping when playing d3..
when on cable i was 250-300ping.. now after changing to fibre i get ~300 with lag spikes every 1-2mins which goes up to 800-1k ping.
is there something wrong with the hardware or the isp's problem??

 

[DAREN771]

My sis fiber optic always got problem with Mac Lion OSx. SH tech support says the dlink router is to be blamed as it is unable to connect to the router. Any alternatives besides using the dlink router?

 

[S1ry2Y]

i just changed to starhub fibre plan..
the lag spikes are seriously very bad..i get very horrible ping when playing d3..
when on cable i was 250-300ping.. now after changing to fibre i get ~300 with lag spikes every 1-2mins which goes up to 800-1k ping.
is there something wrong with the hardware or the isp's problem??

It has to do with your wireless connection. I'm on SH fibre too, D3 America shows green, average 250ms, tops 255ms.

My sis fiber optic always got problem with Mac Lion OSx. SH tech support says the dlink router is to be blamed as it is unable to connect to the router. Any alternatives besides using the dlink router?

I disabled wireless mode for SH Dlink router as my connection keeps dropping once in awhile (mac and pc). I am using wireless home plug las i stay in landed property (3 levels). Total my house have 3 wireless home plug, 1 wired home plug which is ethernet to SH Dlink router. wireless N for whole house is solid.

Take note that i cannot achieve full 100mbps local connection as my wireless home plug rated at 200mpbs, but in actual in my house lowest is 90mbps (furthest away) to 150mbps (nearest), factoring in wireless mode it again decreases speeds, but not so significant as its wireless N.

download/upload speed local is about speed test: 30mbps down, 30mbps up respectively wireless N on my macbook pro lion.

... lastly, SH dlink router is a rip off as its already a known issue that it can't hold wireless connection for long. Called them a few times to complain long ago, but after that i gave up.

 

[hammee]

Ever since I switch to fiber... i keep having problem with the billing is either they overcharge or never waive

 

[Gribber]

... lastly, SH dlink router is a rip off as its already a known issue that it can't hold wireless connection for long. Called them a few times to complain long ago, but after that i gave up.

what talking you? I don't see mine possessing such issue.

 

[Gribber]

My sis fiber optic always got problem with Mac Lion OSx. SH tech support says the dlink router is to be blamed as it is unable to connect to the router. Any alternatives besides using the dlink router?

dump the mac. Problematic machine coupled with problematic OS at an expensive price.

no offense.

I don't have a macbook to test out mac connectivity

 

[Gribber]

Ever since I switch to fiber... i keep having problem with the billing is either they overcharge or never waive

good what. Whenever they screwed up, i will always get them to do waiver. LOL

1 call, i save $100.. quite a good bargain

 

[hammee]

good what. Whenever they screwed up, i will always get them to do waiver. LOL

1 call, i save $100.. quite a good bargain

What you get them to waive?

 

[perperdino]

okay..i configured the hw router into a bridge and used my old router
via instructions from this blog Bridging Huawei HG256s & D-Link DIR-855 « Blog | lesterchan.net
connections become stable my ping to US is 220-250 constant..no more horrible spikes
even wireless side became stable and had 3-5 signal str compared to previous 1-2bars on the huawei crap router

 

[Gribber]

What you get them to waive?

the monthly subscription.

 

[xtwis7]

not by default...are you a new customer or recon because you are no longer under contract/21st month upgrade?

if you are then they will quietly by default give you Huawei only.

only if say your contract is not up...not 21st month yet and you want to upgrade from MOL to MIF then have to pay for the HG...then you get to choose the HG brand...or laptop promo where the HG is not free and you have to pay..

alternatively...its up to you to question the CSO why I cannot have Dlink HG...? their technical team seem to say Huawei works better for those with Airport Express bridging...but heck i will take the Dlink anytime as the wireless on Huawei seem to really CMI.

yes no choice but to get new number unless you dont mind keeping the modem on.

Our MOL contract expire I think long time ago (past 24-month). I'll probably request for the Dlink one in this case but I have to pay additional for the router just to choose? Very hard for my dad and I to be home on the same day since he's the account holder and I'm more tech savvy so I think it'll be better if I'm around during the installation also.