StarHub MaxInfinity Fiber Optic - Experience

[pilotsnoopy]

Our MOL contract expire I think long time ago (past 24-month). I'll probably request for the Dlink one in this case but I have to pay additional for the router just to choose? Very hard for my dad and I to be home on the same day since he's the account holder and I'm more tech savvy so I think it'll be better if I'm around during the installation also.

past 24 months and taking up HHP you dont have to pay for HG...but just ask the CSO and see what he/she says...

 

[xtwis7]

Will do. Thanks snoopy.

 

[pilotsnoopy]

Will do. Thanks snoopy.

so long someone 18 and above is home...account holder need not be present during installation.

 

[xtwis7]

so long someone 18 and above is home...account holder need not be present during installation.

But won't they need the account holder's signature upon installation?

 

[Gribber]

But won't they need the account holder's signature upon installation?

anyone also can. As long someone is at home. My 17 years old sis did the task for me.~

 

[pilotsnoopy]

But won't they need the account holder's signature upon installation?

18 and above can sign on behalf. Perhaps just leave nric at home. Can always verify with CSO.

 

[xtwis7]

Starhub CSO called me back telling me that they offer only the Huawei and the cable ready Cisco model. I understand for the Huawei, but how can they even offer the cable ready modem for a fibre broadband? I've requested for the Dlink and I'm going to escalate if they don't give it to me.

 

[benyap90]

if i have digital voice and wanna use my Asus nt66u router, i have to connect: Termination Point (TP) -> Optical Network Terminal (ONT) -> Huawei Voice Home Gateway HG256s -> Asus nt66u this way? or not possible?

 

[xtwis7]

if i have digital voice and wanna use my Asus nt66u router, i have to connect: Termination Point (TP) -> Optical Network Terminal (ONT) -> Huawei Voice Home Gateway HG256s -> Asus nt66u this way? or not possible?

I think so. But make sure you have enough power points. This is all just for Internet. Still got TV, media player etc. That's why I think I'm just going to take the new number.

 

[benyap90]

power supply should be not a problem... why take new number?

 

[xtwis7]

power supply should be not a problem... why take new number?

I cannot use back my old digital voice number.

 

[Gribber]

I cannot use back my old digital voice number.

I thought this has been made known...?

for my case I'm able to retain though.

 

[xtwis7]

I thought this has been made known...?

for my case I'm able to retain though.

You mean made known from SH to customers? I'd rather take up a new number then to connect another device just for the phone. It'll be slightly inconvenient but over time the number just needs some getting used to.

 

[panDaz]

Just installed fibre, everything is good, got the dlink router. But my iPad will disconnect by itself from the network from time to time. Anyone experience that too?

 

[Gribber]

Just installed fibre, everything is good, got the dlink router. But my iPad will disconnect by itself from the network from time to time. Anyone experience that too?

apple products problem. saw too many similar problem. Apple is not as good as what it is market upon with many devices having the need to adapt to it instead of them moving forward.

junk aside, your solution hv been provided by me quite some time back (in this thread). read and configure it accordingly and hope it helpz.

 

[chercm]

apple products problem. saw too many similar problem. Apple is not as good as what it is market upon with many devices having the need to adapt to it instead of them moving forward.

junk aside, your solution hv been provided by me quite some time back (in this thread). read and configure it accordingly and hope it helpz.

i do not think so . my connection from huawei -> time capsule and wireless connected to iMac , iPad and 2 iPhones did not disconnect at all .

It is like always the users buttery fingers or something to do with the user that rather the device itself .

 

[goliath48]

Switching from SH cable to SH max infinity

Hi all,

i intend to switch from cable to fibre as my contract recently expired. currently considering their promo offer for maxinfinity ultimate which is $50 for 100mbps. promo said they will provide the wireless home gateway.

qn is whether this gateway provided is the one from Huawei or are there other alternatives? also, the network should support multiple PCs (2), laptops (3) and devices so is the D-link router that SH provides recommended? not tech savvy so idk if SH allows us to use routers bought independently.

TIA for the help!

 

[burger]

Just installed fibre, everything is good, got the dlink router. But my iPad will disconnect by itself from the network from time to time. Anyone experience that too?

Plenty. Changing the d-link router did not help, but no such issues if I run my old d-link router to a cable connection

 

[Gribber]

i do not think so . my connection from huawei -> time capsule and wireless connected to iMac , iPad and 2 iPhones did not disconnect at all .

It is like always the users buttery fingers or something to do with the user that rather the device itself .

LOL ?

 

[Gribber]

Hi all,

i intend to switch from cable to fibre as my contract recently expired. currently considering their promo offer for maxinfinity ultimate which is $50 for 100mbps. promo said they will provide the wireless home gateway.

qn is whether this gateway provided is the one from Huawei or are there other alternatives? also, the network should support multiple PCs (2), laptops (3) and devices so is the D-link router that SH provides recommended? not tech savvy so idk if SH allows us to use routers bought independently.

TIA for the help!

my advice to you, read the entire thread to understand better and stop expecting others to spoonfeed you when you yourself know that you are lacking