Migration of StarHub Broadband customers to the UltraSpeed Network will be conducted progressively and we will keep our customers updated.As per Starhub UltraSpeed FAQ, Ultraspeed 10Gbps as of 29 April 2024 has been upgraded to a commercial plan with no changes to subscribers broadband speed, subscription rates, or contract terms.
They did not mention UltraSpeed 5Gbps, I believe it is also fully launched.
https://www.starhub.com/personal/support/article.html?id=kD5GRQtfxB3LxaEDMjuFm5
What is UltraSpeed service?
UltraSpeed services includes Ultraspeed 5Gbps and 10Gbps Broadband plans on a 24 months contract. Ultraspeed 10Gbps as of 29 April 2024 has been upgraded to a commercial plan with no changes to subscribers broadband speed, subscription rates, or contract terms.
So existing customer will be upgraded?