Milo-Dino
Great Supremacy Member
- Joined
- May 15, 2009
- Messages
- 72,565
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that's strange, I never had any problems with WD hdd as compared to seagatesIf you're thinking of getting the WD MBLD system. Please do not get it. Just to share a bad experience here. I have absolutely zero confidence in WD now after 3 hdds failed on me, both during the warranty period.
1 was a portable hdd. Fine, maybe I bumped it and it got damaged or something. I paid (dearly) for recovery once after all else failed..
So I changed it to the My Book Live Duo and set it on a RAID 1 setting. It went down while I was out of town. This is a combination of 2x3Tb hdds. On a RAID 1 setting, if one goes down, the other one should be ok right? No, this is the conclusion I got from a 1 month long ding-donging remote assistance troubleshooting. No, you can neither bring your hdds down for diagnostics nor will they provide any on site support. What they have is a drop off point and will not be able to do any form of diagnostics for you even if you bring your hdd down... during the warranty period.
The main point is that, even if they can replace you with a new hdd, seeing how reliable their hdds are, I'm not sure if you want to invest your time and effort on their products anymore. So now, I'm stuck with 2x3TB that cannot mount and potential loss of data wondering if I should consider data recovery... because WD fail me 3 consecutive hdds in a row.
maybe i should use hitachi but not too sure if they have NAS ones.
