halfway leh i took my pc back but its basically useless until my rma done, and the intel support guy reply so slow ...when then can i play palworld...
Take note now is CNY period so most logistic are starting to shutdown.
Most likely you get your CPU back maybe early March or later.
Which is why I still puzzle to the "shop/person." say CPU spoil.
Later if you take back and same issue than...
Now what is unclear is whether the Windows have installed from scratch or not.
Or clone from another PC as I know some shop/repairman have a ready Windows image
which they just copy to customer PC.