Subway Singapore Exploiting Young Workers

Jaycieee

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I want to raise awareness about Subway Singapore’s unethical treatment of young part-timers. My 14-year-old child applied for an employment advertisement posted by Subway on Fastjobs hiring part-time crew at $10.50/hour.

He was assigned for 3 days of work on 14th, 15th and 16th February 2025 from 5:00pm to 10:45pm respectively and worked diligently for 2 days, learning tasks and handling closing duties. Early for both days of work on 14th and 15th, he was hands on learning how to make sandwiches, tasked to do closing which includes sweeping, mopping, washing containers, and wiping glass surfaces.

On 16th February at 1pm, the manager suddenly dropped a whatsapp message to inform that he did not pass training so there's no need to attend work anymore.

Subway also refused to pay, claiming it was “training” and that because the training didn't pass, there would be no payment. No contract was provided. My son ended working 2 days for nothing.

My son had to ask me for help since he didn't know what to do. Only after we escalated to MOM did Subway offer payment—if my child worked another shift!

This is blatant exploitation of minors unaware of their rights.

Parents, be cautious! Companies must not cheat young workers out of their hard-earned wages. Subway should know better than to target young workers or low entry workers unaware of their work rights.
 

Taloona

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I want to raise awareness about Subway Singapore’s unethical treatment of young part-timers. My 14-year-old child applied for an employment advertisement posted by Subway on Fastjobs hiring part-time crew at $10.50/hour.

He was assigned for 3 days of work on 14th, 15th and 16th February 2025 from 5:00pm to 10:45pm respectively and worked diligently for 2 days, learning tasks and handling closing duties. Early for both days of work on 14th and 15th, he was hands on learning how to make sandwiches, tasked to do closing which includes sweeping, mopping, washing containers, and wiping glass surfaces.

On 16th February at 1pm, the manager suddenly dropped a whatsapp message to inform that he did not pass training so there's no need to attend work anymore.

Subway also refused to pay, claiming it was “training” and that because the training didn't pass, there would be no payment. No contract was provided. My son ended working 2 days for nothing.

My son had to ask me for help since he didn't know what to do. Only after we escalated to MOM did Subway offer payment—if my child worked another shift!

This is blatant exploitation of minors unaware of their rights.

Parents, be cautious! Companies must not cheat young workers out of their hard-earned wages. Subway should know better than to target young workers or low entry workers unaware of their work rights.
So did you manage to get Subway to pay your child without working another day?

Didn't pass training? In that case, they can just get school kids to work for a few days and then said they fail the training.
 

sunisumiyati

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wow that a terrifying information i think this update should get more attention from the government...
 

Jaycieee

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So did you manage to get Subway to pay your child without working another day?

Didn't pass training? In that case, they can just get school kids to work for a few days and then said they fail the training.
I had to threaten them with MOM before they replied that they would pay only if my son worked another day (a total of 3 worked days). Otherwise they wouldn't pay at all.
 

Jaycieee

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wow that a terrifying information i think this update should get more attention from the government...
Honestly, I've tried putting it up on facebook groups like Complaint Singapore Unrestricted but my post wasn't approved even after I attached the supporting whatsapp images where the manager told my son there's no salary from working for two days.

Maybe the way I typed or my approach is wrong. I have also inbox-ed Goody Feed and whatsapp-ed Stomp but there's no response.

I don't need a solution for this since MOM / TAFEP is on the case at the moment and they have confirmed that Subway is liable to pay the salary for work done. I'm just trying to help bring more awareness to the public and protect more individuals from falling into the same trap as my son did.
 

lethiaa

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Honestly, I've tried putting it up on facebook groups like Complaint Singapore Unrestricted but my post wasn't approved even after I attached the supporting whatsapp images where the manager told my son there's no salary from working for two days.

Maybe the way I typed or my approach is wrong. I have also inbox-ed Goody Feed and whatsapp-ed Stomp but there's no response.

I don't need a solution for this since MOM / TAFEP is on the case at the moment and they have confirmed that Subway is liable to pay the salary for work done. I'm just trying to help bring more awareness to the public and protect more individuals from falling into the same trap as my son did.
Post it on your fb, set it as a public post and get your friends to share it.
 
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