Surface pro 4 reformat issue

[exterminazn]

Hello, need some expertise on reformatting my surface pro 4.

Went to Settings > Update & Security > Recovery > Reset this PC > Removes everything

However, it keep prompting me this message:
“Insert your Windows installation or recovery media, and restart your PC with the media”

What should I do with this? And any other methods to reformat?

Thank you

 

[singupingu]

Download windows creation tool and install into a empty 8gb (or bigger) thumb drive. Plug to your pc before wiping everything.

That's the windows installation and recovery media it meant.

Sent from Finally Unbanned using GAGT

 

[exterminazn]

Try to install the recovery but it says got problem running the tool with this message:
“Error code: 0x80042405 - 0xA001A”

How ah??

 

[singupingu]

Try with a thumb drive bigger than 8gb.

Place the creation tool .exe file into the thumb drive.

Try run the Windows Creation Tool with right click, run as administrator.

Sent from Finally Unbanned using GAGT

 

[exterminazn]

Hi thanks, I tried with 32gb thimbdrive and reformat to Fat32, still same error.....

Just wanna reformat the whole thing.... can anybody help

 

[watzup_ken]

Hi thanks, I tried with 32gb thimbdrive and reformat to Fat32, still same error.....

Just wanna reformat the whole thing.... can anybody help

Why do you need to format it in the first place? When you run the Windows media creation tool, it will ask you where you want to save. If you point it to the flash drive, it will auto format it, and install Win 10 installation files in there.

 

[exterminazn]

Why do you need to format it in the first place? When you run the Windows media creation tool, it will ask you where you want to save. If you point it to the flash drive, it will auto format it, and install Win 10 installation files in there.

Hihi, I wanna sell off that’s why reformat.....

I have tried installing the tool into an empty 32gb thumb drive format into FAT32, but always show this error.....

 

[Intrinion]

Download the recovery image from Microsoft’s Surface Support Website. It comes inclusive of Drivers for your Pro 4 for an out of box usage